Louisville Metro District 10 Constituent Satisfaction Survey
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Thank you for taking the time to complete this important survey by December 10, 2008. You must be of age to vote - at least 18 years old - to complete this survey.

Upon completion of this survey, you may choose to be entered into a drawing for one of several incentives. One of them is a pair of UofL men's basketball tickets. The drawing indicates that these are for the UofL-Pittsburgh game, however, the tickets are actually for the UofL-DePaul game (2/15/2009).
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1. The statements in question 1 pertain to Louisville Metro. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Quality of police services
B. Quality of fire and emergency medical/ambulance services
C. Quality of parks and recreation programs
D. Quality of arts/cultural programs
E. Availability and ease in using crosswalks
F. Quality of storm water runoff system
G. Enforcement of codes and ordinances
H. Access to Louisville’s library system
I. Access to TARC public transportation
J. Access to programming for youth/teens
K. Access to programming for seniors
L. Overall quality of services provided by Louisville Metro Government
M. Value you receive for your city/county taxes
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2. Which FOUR items listed in #1 do you think are the most important to improve over the next TWO years? (Type the letter of the item.)

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3. Indicate how safe you feel in the following areas. Please rate each item using the scale provided.

 Very SafeSafeNeutralUnsafeVery UnsafeDon't Know
A. In your neighborhood during the day
B. In your neighborhood at night
C. In District 10 parks
D. In District 10 commercial/retail areas at night
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4. PERCEPTIONS OF DISTRICT 10. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Overall image of District 10
B. Quality of life in District 10
C. Quality of public schools in District 10
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5. PUBLIC WORKS SERVICES. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Maintenance of major streets in District 10, not including interstates
B. Snow removal on major District 10 streets
C. Mowing and trimming of public land in District 10
D. Overall cleanliness of District 10 streets and other public areas
E. Adequacy of street lighting in commercial/retail areas of District 10
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6. Which THREE of the Public Works items listed in #5 do you think are the most important to improve over the next TWO years? (Type the letter of the item.)

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7. UTILITY SERVICES. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Residential trash collection services
B. Curbside recycling services
C. Yard waste removal services
D. Junk removal services
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8. Which ONE of the Utility Services items listed in #7 do you think is the most important to improve over the next TWO years? (Type the letter of the item.)

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9. PUBLIC SAFETY SERVICES. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Overall quality of local police protection within District 10
B. The visibility of police in neighborhoods of District 10
C. The visibility of police in retail areas related to District 10
D. Efforts to prevent crime in District 10
E. Enforcement of local traffic laws in District 10
F. Enforcement of parking regulations in District 10
G. Overall quality of local fire protection in District 10
H. Quality of local emergency medical/ambulance service in District 10
I. Speed of public safety response to emergencies in District 10
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10. Which THREE of the Public Safety Services items listed in #9 do you think are the most important to improve over the next TWO years? (Type the letter of the item.)

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11. PARKS AND RECREATION. Please rate your satisfaction with each item using the scale provided.

 Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedDon't Know
A. Maintenance of District 10 parks
B. Walking and biking trails in District 10
C. Outdoor athletic fields in District 10
D. Youth and teen recreation programs in District 10
E. Adult recreation programs in District 10
F. Senior recreation programs in District 10
G. Visual and performing arts programming and facilities in District 10
H. Community center access in District 10
I. Sports programs in District 10
J. District 10 swimming pools
K. Special events held in District 10
L. Fees charged for programs in District 10
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12. Which THREE of the Parks and Recreation items listed in #11 do you think are the most important to improve over the next TWO years? (Type the letter of the item.)

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13. Have you contacted District 10 with a question, service request, or complaint during the past year?