SCBOS Feedback Survey

1. For this visit, from what business point of view are you seeking information?

For this visit, from what business point of view are you seeking information? Individual

Business (employee or owner)

Government (agency representative or employee)

Professional Representative (accountant, lawyer, etc.)

South Carolina Department of Revenue (SCDOR) employee

Other (please explain)

2. What were all your reason(s) for visiting our South Carolina Business One Stop?

What were all your reason(s) for visiting our South Carolina Business One Stop? Get a tax form

File a license renewal

Find answer to tax questions

Research tax law

Look up tax rates

File or pay taxes

Obtain a License, Permit, or Registration (LPR)

Check the status of a License, Permit, or Registration (LPR)

Other (please explain)

3. Did you find what you were looking for?

Did you find what you were looking for? Yes

If no, what were you looking for?

4. Did your visit to our web site eliminate your need to call, write, or e-mail the South Carolina Business One Stop?

Did your visit to our web site eliminate your need to call, write, or e-mail the South Carolina Business One Stop? Yes

5. Would you use this online service again?

Would you use this online service again? Yes

If no, please tell us why.

6. Any additional comments?

Any additional comments?

7. May we call you or email you about your comment, whether it is positive or negative? Sometimes wish we had more information to understand a problem you might have had, and sometimes we just want to say thank you.

May we call you or email you about your comment, whether it is positive or negative? Sometimes wish we had more information to understand a problem you might have had, and sometimes we just want to say thank you. No

Yes - enter phone number and/or email address

8. HELPDESK QUESTION: SCBOS and SC Partner Agencies have staff available to provide assistance Monday to Friday, 8:30 am to 4:45 pm in the form of answering calls, responding to emails, and online chat help.

If SCBOS or the SC Partner Agencies expanded HELPDESK hours to be before 8:30 am or after 4:45 pm or on the weekend, would you use it? Check all that apply for expanding the HELPDESKs of these divisons/agencies.

HELPDESK QUESTION: SCBOS and SC Partner Agencies have staff available to provide assistance Monday to Friday, 8:30 am to 4:45 pm in the form of answering calls, responding to emails, and online chat help. If SCBOS or the SC Partner Agencies expanded HELPDESK hours to be before 8:30 am or after 4:45 pm or on the weekend, would you use it? Check all that apply for expanding the HELPDESKs of these divisons/agencies. Don't care

Secretary of State helpdesk

Department of Revenue helpdesk

Department of Employment and Workforce helpdesk

Department of Consumer Affairs helpdesk

Department of Health and Environmental Control helpdesk

SCBOS helpdesk

What times of day would you visit, and would you require assistance on a Saturday or Sunday?