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General Customer Satisfaction Survey
How Are We Doing?
The Board of Behavioral Sciences (BBS) strives to provide you with the best possible service. Please help us by taking a few minutes to complete our brief customer satisfaction survey. You participation is appreciated
1
. During the past 12 months, how often have you contacted the BBS?
6 or more times
1 - 5 times
During the past 12 months, how often have you contacted the BBS?
2
. Please rate the following:
Excellent
Good
Fair
Poor
Unacceptable
N/A
BBS Staff Courtesy
*
Please rate the following: BBS Staff Courtesy Excellent
BBS Staff Courtesy Good
BBS Staff Courtesy Fair
BBS Staff Courtesy Poor
BBS Staff Courtesy Unacceptable
BBS Staff Courtesy N/A
BBS Staff Accessibility
BBS Staff Accessibility Excellent
BBS Staff Accessibility Good
BBS Staff Accessibility Fair
BBS Staff Accessibility Poor
BBS Staff Accessibility Unacceptable
BBS Staff Accessibility N/A
Overall Satisfaction
Overall Satisfaction Excellent
Overall Satisfaction Good
Overall Satisfaction Fair
Overall Satisfaction Poor
Overall Satisfaction Unacceptable
Overall Satisfaction N/A
3
. Did you receive the service/assistance you needed as a result of your contact?
Yes
No
Did you receive the service/assistance you needed as a result of your contact?
4
. Do you find the BBS' Web site useful?
Yes
No
Do you find the BBS' Web site useful?
Helpful Pages/Suggestions/General Web Site Comments
5
. Do you receive the BBS' newsletter?
Yes
No
Do you receive the BBS' newsletter?
6
. Do you find the newsletter helpful and informative?
Yes
No
Do you find the newsletter helpful and informative?
7
. General Comments Relating to Service
General Comments Relating to Service
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