8 Brief Questions -- Customer Satisfaction
Exit this survey
1
. How did you contact the National Center for Standards and Certification Information (NCSCI)?
How did you contact the National Center for Standards and Certification Information (NCSCI)?
Email
Telephone
Website Form
Visit
Other (please specify)
2
. What kind of organization do you represent?
What kind of organization do you represent?
NIST
Non-U.S. Party
U.S. Business/Industry
U.S. Federal/State Government
U.S. Individual
U.S. Trade Association
U.S.-Domiciled Standards Developer
Other (please specify)
3
. How did you learn about NCSCI and its services?
How did you learn about NCSCI and its services?
Colleague
Publication
Search Engine
Website
(Other) please specify
4
. Was the information from NCSCI provided quickly enough to meet your needs?
Was the information from NCSCI provided quickly enough to meet your needs?
Yes
No
Don't know
5
. Was the information from NCSCI provided in sufficient detail to meet your needs?
Was the information from NCSCI provided in sufficient detail to meet your needs?
Yes
No
Don't know
6
. Did the customer service provided by NCSCI exceed your expectations?
Did the customer service provided by NCSCI exceed your expectations?
Yes
No
Don't know
7
. Based on this specific experience, I will use NCSCI’s services again.
Based on this specific experience, I will use NCSCI’s services again.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Don’t know
8
. Based on this specific experience, I will recommend NCSCI’s services to others.
Based on this specific experience, I will recommend NCSCI’s services to others.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Don’t know
9
. Please comment on NCSCI, NCSCI’s information products and services, or NCSCI’s customer service.
Please comment on NCSCI, NCSCI’s information products and services, or NCSCI’s customer service.
10
. Please provide your name and email address or telephone number if you want a NCSCI representative to contact you.
Please provide your name and email address or telephone number if you want a NCSCI representative to contact you.
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