Customer Questionnaire
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1. Page 1
At Klaxon Signals our aim is to always improve our quality of service to customers and so we therefore very much appreciate your views. Please take a moment to complete the survey below.
1
. How do we compare against other suppliers of similar products in the following areas?
Better
Same
Worse
Quality of product
How do we compare against other suppliers of similar products in the following areas? Quality of product Better
Same
Worse
Product performance/functionality
Product performance/functionality Better
Same
Worse
Ease of installation
Ease of installation Better
Same
Worse
Competitive pricing
Competitive pricing Better
Same
Worse
Product portfolio
Product portfolio Better
Same
Worse
Delivery time
Delivery time Better
Same
Worse
Speed of response to enquiries
Speed of response to enquiries Better
Same
Worse
State of packaging on arrival
State of packaging on arrival Better
Same
Worse
Staff friendliness/helpfulness
Staff friendliness/helpfulness Better
Same
Worse
Technical advice
Technical advice Better
Same
Worse
What is the weakest point from above?
2
. Can you suggest any improvements to existing products?
Can you suggest any improvements to existing products?
3
. Do you have a requirement for a product that is currently not in our range? If yes, please give details.
Do you have a requirement for a product that is currently not in our range? If yes, please give details.
4
. If applicable, please tick which of the following products you buy regularly from our competitors:
If applicable, please tick which of the following products you buy regularly from our competitors:
Electronic sounders
Combined electronic sounder beacons
Beacons
Voice sounders
Sirens
Hazardous area equipment
Wide area warning sirens
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