Human Resources Customer Satisfaction Survey

1. Human Resources

 
Human Resources is committed to continuous improvement in the services we provide. It is important to us that you experience excellent customer service while we work to meet your needs. We value your comments and suggestions and would appreciate your taking a few moments to let us know how you feel we are doing.
1. Human Resources provides client services in a variety of Divisions. In order for us to more accurately respond to your feedback, we would appreciate your telling us which Division provided you with the Human Resources assistance you are referencing in this survey.
2. Please rate your experience with Human Resources in general.
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
3. Please rate your experience with Recruitment and our Application process
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
4. Please rate your experience with Employee Relations.
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
5. Please rate you experience with the Benefits assistance offered by the Human Resources Benefits office.
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
6. Please rate your experience with the Training and Development Office of Human Resources.
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
7. Have you participated in a training program offered by Human Resources during this rating period?
8. How would you rate your experience with the training program you attended?
9. Please rate your experience with the Human Resource Records Office.
ExcellentGoodFairPoorN/A Not Used
Courteous
Timely
Positive Attitude
Accurate
Helpful
Overall, the service I received was:
10. Is there any one thing we can do to provide even better customer service to you in the future?
11. Do you have any other comments or suggestions that would help us improve the services we offer?
12. Please select the classification that best describes your position within the County.
Powered by SurveyMonkey
Check out our sample surveys and create your own now!