Sioux Falls Community Blood Bank Survey

1. Did you feel comfortable asking questions about the donation process?

2. How long did you wait between the time you arrived and the time you began the interview?

3. Were you thanked for your donation?

4. Did the employees interact with you during the donation process i.e. (explain things to you, made you feel comfortable)?

5. Please circle the number that best expresses the customer service you received by the donation staff at the blood drive.

6. Did the hours of the blood drive fit your schedule?

7. When you registered to donate blood, were you welcomed?

8. Did you feel appreciated throughout the donation experience?

9. How likely would it be for you to return to donate blood again?

10. Were you satisfied with the refreshments offered at the completion of your donation?