Office of the Crime Victims' Ombudsman Customer Satisfaction Survey
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1. Default Section
1
. How did you contact the CVO?
How did you contact the CVO?
Telephone
Email
Letter
Fax
Walk-In
Other
2
. Did the CVO staff communicate effectively with me as a customer?
Did the CVO staff communicate effectively with me as a customer?
1 Strongly Disagree
2 Disagree
3 Neither Agree nor Disagree
4 Agree
5 Strongly Agree
3
. I found the CVO staff to be courteous, competent and professional.
I found the CVO staff to be courteous, competent and professional.
1 Strongly Disagree
2 Disagree
3 Neither Agree nor Disagree
4 Agree
5 Strongly Agree
4
. Did the CVO offer solutions to address my complaint; if not were they able to refer me to another source?
Did the CVO offer solutions to address my complaint; if not were they able to refer me to another source?
1 Strongly Disagree
2 Disagree
3 Neither Agree nor Disagree
4 Agree
5 Strongly Agree
5
. How long did take before speaking with a member of the CVO staff?
How long did take before speaking with a member of the CVO staff?
Same Day
2-3 Days
4-5 Days
6 Days or more
6
. Addtional comments.
Addtional comments.
7
. Please tell us your name? (optional)
Please tell us your name? (optional)
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