InfoServices Website Feedback

InfoServices Website Feedback - Website

Information Services is looking to update it's image! We are looking to update the content, structure, and useability of the http://www.infoservices.neu.edu website and would love to get your feedback.

1. Is this the first time you have visited the InfoServices website (www.infoservices.neu.edu)?

Is this the first time you have visited the InfoServices website (www.infoservices.neu.edu)? Yes

2. Did you find what you needed?

Did you find what you needed? Yes

Partially

3. If No, what information were you looking for?

If No, what information were you looking for?

4. How did you find out about the site?

How did you find out about the site? Followed a link from another web page and/or online announcements

Found the website by using a search engine

Was told the URL by friend and/or peer

Read about it in a newspaper article or other piece of printed documentation

I don't remember

Other (please specify)

5. How often do you visit our site?

How often do you visit our site? Once a day

Several times a week

Once a week

Several times a month

Once a month

Less than once a month

This is my first visit to the site

6. How likely are you to:

	Very Likely	Somewhat Likely	Somewhat Unlikely	Not At All Likely
Return to the InfoServices website?	How likely are you to: Return to the InfoServices website? Very Likely	Somewhat Likely	Somewhat Unlikely	Not At All Likely
Recommend the InfoServices website?	Recommend the InfoServices website? Very Likely	Somewhat Likely	Somewhat Unlikely	Not At All Likely

7. What did you like or find useful on the InfoServices website?

What did you like or find useful on the InfoServices website?

8. What would you like to see added to the InfoServices website?

What would you like to see added to the InfoServices website?

9. What would you like to see improved regarding the InfoServices website?

What would you like to see improved regarding the InfoServices website?

10. If there were the ability to open tickets with the Service Desk through the InfoServices website, would you be inclined to use this method of logging tickets?

If there were the ability to open tickets with the Service Desk through the InfoServices website, would you be inclined to use this method of logging tickets? Yes

It Depends (please specify)

11. If the InfoServices website was configured with RSS feed technology, would you be inclined to receive alerts when specific information is updated?

If the InfoServices website was configured with RSS feed technology, would you be inclined to receive alerts when specific information is updated? Yes

It Depends (please specify)

12. Please indicate your role(s) here at Northeastern University:

Please indicate your role(s) here at Northeastern University: Student

Faculty

Staff

Parent of a currently enrolled NU student

Alumni

Other (please specify)