Connecticut DEP - State Parks and Forests Customer Survey

1. Please select the Park or Forest that you most recently visited.

Please select the Park or Forest that you most recently visited.

2. How did you hear about this State Park?

How did you hear about this State Park? Prior visit

Word of Mouth

DEP Website (www.ct.gov/dep)

No Child Left Inside Website (www.nochildleftinside.org)

Reserve America Website (www.ReserveAmerica.com)

Friends of Connecticut State Parks Website (www.friendsctstateparks.org)

Other Website

Newspaper

Radio/TV

3. Did you enjoy your visit?

Did you enjoy your visit? Yes

No

Any comments you would like to share?

4. If you had the opportunity to interact with staff, were they helpful?

If you had the opportunity to interact with staff, were they helpful? Yes

No

Any comments you would like to share?

5. Tell us why you were interested in this recreation facility and which activities you may have participated in. (Please select all that apply.)

Tell us why you were interested in this recreation facility and which activities you may have participated in. (Please select all that apply.) Beach

Bird Watching or Wildlife Viewing

Boating (Motor/Sail)

Camping

Canoeing, Kayaking or Tubing

Curiosity

Dog Walking

Driving by

Educational Programs (Nature or history)

Entertain out-of-state guests

Exercise

Family Activity

Field Sports

Fishing (Freshwater or saltwater)

Fitness Training

Great Park Pursuit

Hiking/Running/Walking

Historic Site or Museum

Horseback Riding

Ice Skating

Mountain Biking

Nature Program

Letterboxing/Geocaching/Orienteering

Photography/painting

Picnicking

Scenic views

Sledding

Snorkeling or Scuba Diving

Snowmobiling

Solitude

Special Event

Stress Reduction

Swimming - Fresh or Saltwater

Vacation Destination

Visit Connecticut's 9-11 Memorial

Wedding

X-country Skiing or Snowshoeing

Other (please specify)

6. Did you participate in an interpretive program or museum tour/program?

Did you participate in an interpretive program or museum tour/program? Yes

No

If "Yes", what did you do there and was it a quality experience?

7. Please rate the conditions/use of the following:

	Excellent	Good	Average	Fair	Poor	N/A
Highway Signs to Locate the Park/Forest	Please rate the conditions/use of the following: Highway Signs to Locate the Park/Forest Excellent	Good	Average	Fair	Poor	N/A
Ticket Booth Efficiency	Ticket Booth Efficiency Excellent	Good	Average	Fair	Poor	N/A
Informational Signs Within the Park/Forest	Informational Signs Within the Park/Forest Excellent	Good	Average	Fair	Poor	N/A
Parking Area	Parking Area Excellent	Good	Average	Fair	Poor	N/A
Restrooms	Restrooms Excellent	Good	Average	Fair	Poor	N/A
Security	Security Excellent	Good	Average	Fair	Poor	N/A
Buildings/Grounds	Buildings/Grounds Excellent	Good	Average	Fair	Poor	N/A
Beach	Beach Excellent	Good	Average	Fair	Poor	N/A
Food Concession	Food Concession Excellent	Good	Average	Fair	Poor	N/A
Picnic Area	Picnic Area Excellent	Good	Average	Fair	Poor	N/A
Picnic Pavilion	Picnic Pavilion Excellent	Good	Average	Fair	Poor	N/A
Campground Reservation System	Campground Reservation System Excellent	Good	Average	Fair	Poor	N/A
Campground	Campground Excellent	Good	Average	Fair	Poor	N/A
Campground Check-In	Campground Check-In Excellent	Good	Average	Fair	Poor	N/A
Campground Site Amenities (grills, tables)	Campground Site Amenities (grills, tables) Excellent	Good	Average	Fair	Poor	N/A
Trails	Trails Excellent	Good	Average	Fair	Poor	N/A
Trail Maps	Trail Maps Excellent	Good	Average	Fair	Poor	N/A
Nature Center	Nature Center Excellent	Good	Average	Fair	Poor	N/A
Interpretive Brochures	Interpretive Brochures Excellent	Good	Average	Fair	Poor	N/A
Museum	Museum Excellent	Good	Average	Fair	Poor	N/A
Handicapped Access	Handicapped Access Excellent	Good	Average	Fair	Poor	N/A
Boating Facilities	Boating Facilities Excellent	Good	Average	Fair	Poor	N/A

8. How can we better serve you and/or your family's interests in the State Park and Forest's Day Use Areas?

How can we better serve you and/or your family's interests in the State Park and Forest's Day Use Areas? Letterboxes Electronic Pass Reader at Ticket Booths Nature Programs History Programs Guided Tours Increased Security Additional Handicapped Access More Hours of Operation Less Hours of Operation	Goose Reduction Bicycle Rentals Beach Wheelchair Rentals Kayak Rentals Canoe Rentals Camping Equipment Rentals Fishing Equipment Rentals Extend Length of Recreation Season
Other (please specify)

9. How can we better serve you and/or your family's interest in the State Parks and Forests Campgrounds?

How can we better serve you and/or your family's interest in the State Parks and Forests Campgrounds? Site Amenities

Internet Hot Spot

Dumping Stations

Electric Hook-ups

Water Hook-ups

Other Site Amenities (please specify)

10. Approximately how far is the park/forest you visited from your home?

Approximately how far is the park/forest you visited from your home? Less than 5 miles

5 to 10 miles

11 to 25 miles

Greater than 25 miles

11. How did you get to the park/forest?

How did you get to the park/forest? Motor Vehicle

Motorcycle

Bus

Bicycle

Horse

Foot

Watercraft

Other (please specify)

12. If public transportation was available from your town to a state park or forest, would you use it?

If public transportation was available from your town to a state park or forest, would you use it? Yes

No

13. In the past year, how many times have you visited a Connecticut State Park or Forest?

In the past year, how many times have you visited a Connecticut State Park or Forest? 1 - 5 times

6 - 10 times

11 - 20 times

More than 20 times

14. Does the parking fee deter you from visiting Connecticut's State Parks and Forests?

Does the parking fee deter you from visiting Connecticut's State Parks and Forests? Yes

No

15. Are you aware that a State Park Season Pass, providing unlimited parking at State Parks and Forests, can be purchased by Connecticut residents and Non-residents?

Are you aware that a State Park Season Pass, providing unlimited parking at State Parks and Forests, can be purchased by Connecticut residents and Non-residents? Yes

No (For information: www.ct.gov/dep)

16. Are you aware that Connecticut residents, 65 years of age or older, can obtain a Charter Oak Pass which will provide free access to the State Parks and Forests?

Are you aware that Connecticut residents, 65 years of age or older, can obtain a Charter Oak Pass which will provide free access to the State Parks and Forests? Yes

No (For information: www.ct.gov/dep)

17. What is your home town/state?

What is your home town/state? City/Town:
State/Province:

18. Would you care to tell us which of the following describes your broad ethnic group?

Would you care to tell us which of the following describes your broad ethnic group? African American or Black

Asian-American

Hispanic

Multi-racial

Native American or American Indian

White

Other (please specify)

19. Would you care to tell us your household's annual income range?

Would you care to tell us your household's annual income range? Under $25,000

$25,000 to $49,999

$50,000 to $74,999

$75,000 to $99,999

$100,000 to $149,999

$150,000 and over

20. Do you have any comments you would like to share or any suggestions?

Do you have any comments you would like to share or any suggestions?

21. If you would like to receive a copy of the summary of this customer survey, you must answer questions 1-19 and provide your e-mail address below.

If you would like to receive a copy of the summary of this customer survey, you must answer questions 1-19 and provide your e-mail address below. Please send a copy of the summary of this Customer Survey

Email Address: