Property Management Owner Evaluation
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1. Default Section
100%
*
1
. Your Name and Company Name (if property is in a company name).
Your Name and Company Name (if property is in a company name).
*
2
. Please provide your best contact informaion.
Please provide your best contact informaion.
Email
Phone
3
. How did you happen to contact Trinity Real Estate Services to discuss managing your property? If you were referred, by whom?
How did you happen to contact Trinity Real Estate Services to discuss managing your property? If you were referred, by whom?
4
. Why did you choose Trinity Real Estate Services to manage your property?
Why did you choose Trinity Real Estate Services to manage your property?
Referral
Price
Quality
Name Recognition
Did not have another option
Liked that you are working with a team of Realtors
Other (please specify)
5
. Why did you decide to use a management service?
Why did you decide to use a management service?
Knowledge/Expertise
Time
Location
Quality
All of the Above
Other:
6
. Please evaluate the following elements of our service to you:
Excellent
Very Good
Good
Fair
Poor
Communication with you since managing your property.
Please evaluate the following elements of our service to you: Communication with you since managing your property. Excellent
Very Good
Good
Fair
Poor
Presentation/explanation of the property management contract.
Presentation/explanation of the property management contract. Excellent
Very Good
Good
Fair
Poor
Explanation of the monthly fees/expenses/reserve.
Explanation of the monthly fees/expenses/reserve. Excellent
Very Good
Good
Fair
Poor
Explanation of finding a tenant and advertising.
Explanation of finding a tenant and advertising. Excellent
Very Good
Good
Fair
Poor
Monthly Owner Statements.
Monthly Owner Statements. Excellent
Very Good
Good
Fair
Poor
Comments:
7
. How often do you expect to be contacted by us?
Daily
Weekly
Every few weeks
Monthly
Only As Needed
When your property is vacant and advertising for rent?
How often do you expect to be contacted by us? When your property is vacant and advertising for rent? Daily
Weekly
Every few weeks
Monthly
Only As Needed
When your property is vacant and being "turned"?
When your property is vacant and being "turned"? Daily
Weekly
Every few weeks
Monthly
Only As Needed
When your property is occupied?
When your property is occupied? Daily
Weekly
Every few weeks
Monthly
Only As Needed
When your tenant is late on their rent?
When your tenant is late on their rent? Daily
Weekly
Every few weeks
Monthly
Only As Needed
When there is a maintenance problem?
When there is a maintenance problem? Daily
Weekly
Every few weeks
Monthly
Only As Needed
8
. Why are you renting your property?
Why are you renting your property?
Investment Property.
Previously on the Market but did not Sell.
House is not worth what I need to sell it for.
Want to keep house but can not live in it because of move...
Other (please specify)
9
. Please take another moment to give us feedback. Any suggestions, concerns or compliments are appreciated.
Please take another moment to give us feedback. Any suggestions, concerns or compliments are appreciated.
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