Property Management Owner Evaluation Survey

1. Your Name and Company Name (if property is in a company name).

Your Name and Company Name (if property is in a company name).

2. Please provide your best contact informaion.

Please provide your best contact informaion. Email
Phone

3. How did you happen to contact Trinity Real Estate Services to discuss managing your property? If you were referred, by whom?

How did you happen to contact Trinity Real Estate Services to discuss managing your property? If you were referred, by whom?

4. Why did you choose Trinity Real Estate Services to manage your property?

Why did you choose Trinity Real Estate Services to manage your property? Referral

Price

Quality

Name Recognition

Did not have another option

Liked that you are working with a team of Realtors

Other (please specify)

5. Why did you decide to use a management service?

Why did you decide to use a management service? Knowledge/Expertise

Time

Location

Quality

All of the Above

Other:

6. Please evaluate the following elements of our service to you:

	Excellent	Very Good	Good	Fair	Poor
Communication with you since managing your property.	*Please evaluate the following elements of our service to you: Communication with you since managing your property. Excellent	Communication with you since managing your property. Very Good	Communication with you since managing your property. Good	Communication with you since managing your property. Fair	Communication with you since managing your property. Poor
Presentation/explanation of the property management contract.	Presentation/explanation of the property management contract. Excellent	Presentation/explanation of the property management contract. Very Good	Presentation/explanation of the property management contract. Good	Presentation/explanation of the property management contract. Fair	Presentation/explanation of the property management contract. Poor
Explanation of the monthly fees/expenses/reserve.	Explanation of the monthly fees/expenses/reserve. Excellent	Explanation of the monthly fees/expenses/reserve. Very Good	Explanation of the monthly fees/expenses/reserve. Good	Explanation of the monthly fees/expenses/reserve. Fair	Explanation of the monthly fees/expenses/reserve. Poor
Explanation of finding a tenant and advertising.	Explanation of finding a tenant and advertising. Excellent	Explanation of finding a tenant and advertising. Very Good	Explanation of finding a tenant and advertising. Good	Explanation of finding a tenant and advertising. Fair	Explanation of finding a tenant and advertising. Poor
Monthly Owner Statements.	Monthly Owner Statements. Excellent	Monthly Owner Statements. Very Good	Monthly Owner Statements. Good	Monthly Owner Statements. Fair	Monthly Owner Statements. Poor

Comments:

7. How often do you expect to be contacted by us?

	Daily	Weekly	Every few weeks	Monthly	Only As Needed
When your property is vacant and advertising for rent?	*How often do you expect to be contacted by us? When your property is vacant and advertising for rent? Daily	When your property is vacant and advertising for rent? Weekly	When your property is vacant and advertising for rent? Every few weeks	When your property is vacant and advertising for rent? Monthly	When your property is vacant and advertising for rent? Only As Needed
When your property is vacant and being "turned"?	When your property is vacant and being "turned"? Daily	When your property is vacant and being "turned"? Weekly	When your property is vacant and being "turned"? Every few weeks	When your property is vacant and being "turned"? Monthly	When your property is vacant and being "turned"? Only As Needed
When your property is occupied?	When your property is occupied? Daily	When your property is occupied? Weekly	When your property is occupied? Every few weeks	When your property is occupied? Monthly	When your property is occupied? Only As Needed
When your tenant is late on their rent?	When your tenant is late on their rent? Daily	When your tenant is late on their rent? Weekly	When your tenant is late on their rent? Every few weeks	When your tenant is late on their rent? Monthly	When your tenant is late on their rent? Only As Needed
When there is a maintenance problem?	When there is a maintenance problem? Daily	When there is a maintenance problem? Weekly	When there is a maintenance problem? Every few weeks	When there is a maintenance problem? Monthly	When there is a maintenance problem? Only As Needed

8. Why are you renting your property?

Why are you renting your property? Investment Property.

Previously on the Market but did not Sell.

House is not worth what I need to sell it for.

Want to keep house but can not live in it because of move...

Other (please specify)

9. Please take another moment to give us feedback. Any suggestions, concerns or compliments are appreciated.

Please take another moment to give us feedback. Any suggestions, concerns or compliments are appreciated.

Property Management Owner Evaluation
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Property Management Owner Evaluation
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