Service survey for singnet, pacnet and starhub
Exit this survey 

1.

 
Please help our group do this short survey on the service standard of salespersons and customer service officers of your internet service provider. Thank you for your time and effort it will be very much appreciated!

1. Which is the main internet provider you are using?

2. The sales person of your service provider is KNOWLEDGEABLE about the kind of internet services they provide?

3. The salesperson of your internet service provider is COURTEOUS

4. The salesperson of your internet service provider is FRIENDLY

5. The sales person of your internet service provider has CREDIBILITY (what he/she says bout the internet services is true)

6. The salesperson of your internet service provider has GOOD APPEARANCE (neat,presentable image)

7. How satisfied are you with the SPEED OF RESPOND of the customer service officer?

8. How satisfied are you with the KNOWLEDGE of your customer service officer?

9. How satisfied are you with the COURTESY of the customer service officer?

10. How satisfied are you with the HELPFULNESS of the customer service officer?

   


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