LADOT Customer Satisfaction Survey

General Information

The Los Angeles Department of Transportation strives to deliver exceptional services and we value customer feedback. The information that you provide in the following survey will assist us in assessing the quality of our operations. We truly appreciate your time and interest in our organization.

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General Information

1. Date Of Survey

2. Type of Service (Select All That Applies)

3. Service Area

4. I would rate the courtesy of staff as:

5. I would rate the knowledge of the staff as:

6. I would rate the helpfulness of the staff as:

7. I would rate the timeliness of the service as:

8. I would rate the overall customer service as: