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Library Customer Satisfaction Survey, 2009
1
. Please rate the customer service that you receive from the library staff.
Please rate the customer service that you receive from the library staff.
Excellent
Good
Fair
How can we improve our customer service?
2
. The library offers free programs for the community that relate to reading, literature, and personal and professional enrichment. What kinds of library programs would you attend?
The library offers free programs for the community that relate to reading, literature, and personal and professional enrichment. What kinds of library programs would you attend?
3
. What materials or titles would you like to see added to the library’s collections?
What materials or titles would you like to see added to the library’s collections?
4
. Would you like to receive the monthly library newsletter through email?
Would you like to receive the monthly library newsletter through email?
Yes
No
5
. Would you like to receive the county government newsletter twice a month through email?
Would you like to receive the county government newsletter twice a month through email?
Yes
No
6
. To receive either publication, please enter your email address:
To receive either publication, please enter your email address:
7
. Gender:
Gender:
Female
Male
8
. Ethnicity:
Ethnicity:
Asian
Hispanic
African-American
Native American
White
Other
9
. Age:
Age:
Under 18
18-24
25-34
35-50
51-64
65+
Thank you for your comments
10
. Optional Information:
Optional Information:
Name:
Daytime Phone:
Email Address:
A Service of Catawba County Government
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