Welcome to the annual SecsLife survey from Gordon Yates.

We are delighted that you have chosen to take part in the UK’s largest annual support staff survey. For 22 years we’ve surveyed many thousands of skilled support staff and employers, gaining a fascinating insight into this important sector.

Completing the survey should take around 10 minutes of your time and we’re very keen to hear your views.

This research is being conducted in accordance with the UK Market Research Society's Code of Conduct. Your responses will be completely non-attributable and you will receive no sales communications as a result of taking part in this survey.

As a small gesture of appreciation, we have ten £25 amazon.co.uk vouchers to give away. To enter our free draw, please complete your contact details at the end of the questionnaire.

We will send you an advance summary of our findings in December 2009. The full results will be published on www.secslife.com in January 2010.

Thank you very much for your time.