City of Sacramento Internet Usability Survey

1. What You Think About the City's Website?

In our last internet survey in 2006, you provided suggestions on improvements for the City Internet Portal. Since then we’ve made a lot of changes and would like to get your feedback on how successful we’ve been.

This survey will only take a few minutes of your time.

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1. What You Think About the City's Website?

1. Please rate your overall satisfaction with today's visit to our website:

2. Navigation & Organization of Information:

3. Information is Current/Updated:

4. Interactivity - Ability to submit on-line requests, download forms, etc.

5. Contact information is easy to find:

6. Search engine is usable and provides correct results:

7. I have viewed the City Council meetings online:

8. I find viewing Council Meetings online to be a useful service:

9. I have subscribed to email alerts:

10. I find subscribing to email alerts to be a useful service:

11. I have paid a City Bill online using the City's website:

12. I find paying City bills online to be a useful service:

13. I have called 311:

14. I find 311 to be a useful service:

15. I have filed complaints or reports online:

16. I find filing complaints or reports online to be a useful service: