| Fast effective service | | | | |
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| Coffee quality and freshness | | | | |
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| Condiments are avaialble | | | | |
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| Beverage and food offering | | | | |
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| Food quality and freshness | | | | |
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| Menu variety and selection | | | | |
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| Customer service (friendliness, helpfulness, etc.) | | | | |
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| Facility Appearances/Cleanliness | | | | |
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| Hours of operation Monday-Friday | | | | |
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