SurveyMonkey Powered Online Survey

How was your experience?

We aim to meet or exceed your expectations so we greatly appreciate your feedback about how we're doing. Please complete any or all of the questions below and we promise to treat your feedback with respect and keep it confidential.

1. How well did we perform?

	Exceeded Your Expectations	Met Your Expectations	Failed Your Expectations	N/A
Were our team friendly and welcoming?	*How well did we perform? Were our team friendly and welcoming? Exceeded Your Expectations	Were our team friendly and welcoming? Met Your Expectations	Were our team friendly and welcoming? Failed Your Expectations	Were our team friendly and welcoming? N/A
Did they serve you quickly?	Did they serve you quickly? Exceeded Your Expectations	Did they serve you quickly? Met Your Expectations	Did they serve you quickly? Failed Your Expectations	Did they serve you quickly? N/A
How was their product knowledge?	How was their product knowledge? Exceeded Your Expectations	How was their product knowledge? Met Your Expectations	How was their product knowledge? Failed Your Expectations	How was their product knowledge? N/A
How were your drinks?	How were your drinks? Exceeded Your Expectations	How were your drinks? Met Your Expectations	How were your drinks? Failed Your Expectations	How were your drinks? N/A
Did you enjoy your meal?	Did you enjoy your meal? Exceeded Your Expectations	Did you enjoy your meal? Met Your Expectations	Did you enjoy your meal? Failed Your Expectations	Did you enjoy your meal? N/A
Was the atmosphere enjoyable?	Was the atmosphere enjoyable? Exceeded Your Expectations	Was the atmosphere enjoyable? Met Your Expectations	Was the atmosphere enjoyable? Failed Your Expectations	Was the atmosphere enjoyable? N/A
Was the venue clean?	Was the venue clean? Exceeded Your Expectations	Was the venue clean? Met Your Expectations	Was the venue clean? Failed Your Expectations	Was the venue clean? N/A
Did you receive value for money?	Did you receive value for money? Exceeded Your Expectations	Did you receive value for money? Met Your Expectations	Did you receive value for money? Failed Your Expectations	Did you receive value for money? N/A
How was the overall experience?	How was the overall experience? Exceeded Your Expectations	How was the overall experience? Met Your Expectations	How was the overall experience? Failed Your Expectations	How was the overall experience? N/A

2. Have you visited us before?

Have you visited us before?

3. If you're a returning customer, overall, is our performance ...

If you're a returning customer, overall, is our performance ... Much improved?

Improving?

About the same?

Getting worse?

Much worse?

4. Will we have the pleasure of your company again in the future?

Will we have the pleasure of your company again in the future? For sure

Probably

Possibly

Unlikely

Definitely not!

5. If you'd like to suggest ways in which we could improve our performance, or if you received any "wow" service, please let us know below.

If you'd like to suggest ways in which we could improve our performance, or if you received any "wow" service, please let us know below.

6. If you're ok for us to contact you to follow up on your feedback, please provide an email address and/or contact number(s) below.

If you're ok for us to contact you to follow up on your feedback, please provide an email address and/or contact number(s) below.

Thanks very much for taking the time to let us know how we're doing. We hope to see you again soon.