Online Businesses Survey

1. Business Mums Network are conducting a brief survey about running a business online.

We would appreciate you taking a few minutes to complete the following form for us. You do not need to give your name or contact details, but if you are happy to be interviewed for an article on this topic, please tell us who you are so we can get in touch with you!

Business Mums Network are conducting a brief survey about running a business online. We would appreciate you taking a few minutes to complete the following form for us. You do not need to give your name or contact details, but if you are happy to be interviewed for an article on this topic, please tell us who you are so we can get in touch with you! Name
Business Name
E-mail

2. How long have you been running your business?

How long have you been running your business? not started yet

less than 1 year

1-3 years

3-6 years

more than 6 years

3. Are you a parent?

Are you a parent? Mum

Dad

Not a parent

4. Do you run an online business?

Do you run an online business? Yes

Yes, plus offline business

5. Is (or will) your website…

Is (or will) your website… your shop front

a source of information for customers

a portal

non-existent

6. How long have you had a website?

How long have you had a website? <1 year

1 – 3 years

> 3 years

7. Who maintains your site?

Who maintains your site? Me

Web professional

Family friend – no charge

Paid Family or friend

Combination (please specify)

8. How often have you changed your site’s look and feel?

How often have you changed your site’s look and feel?

9. Do you promote your business

Do you promote your business online only

offline only

a mix of online and offline

not at all

10. Do you feel confident...

	yes	beginner level	no	never heard of it
searching online	Do you feel confident... searching online yes	beginner level	no	never heard of it
website stats	website stats yes	beginner level	no	never heard of it
maintaining a website	maintaining a website yes	beginner level	no	never heard of it
creating an html based newsletter	creating an html based newsletter yes	beginner level	no	never heard of it
with cpc advertising	with cpc advertising yes	beginner level	no	never heard of it
About page ranks	About page ranks yes	beginner level	no	never heard of it
Commenting on blogs	Commenting on blogs yes	beginner level	no	never heard of it
Running a blog	Running a blog yes	beginner level	no	never heard of it
Talking to a web expert	Talking to a web expert yes	beginner level	no	never heard of it
Comparing web hosts & packages	Comparing web hosts & packages yes	beginner level	no	never heard of it

11. As a business owner, what do you think of these online features?

	love it	neutral	don’t like it	N/A
flexible hours	As a business owner, what do you think of these online features? flexible hours love it	neutral	don’t like it	N/A
lack of face to face contact with customers	lack of face to face contact with customers love it	neutral	don’t like it	N/A
access distant market	access distant market love it	neutral	don’t like it	N/A
security of payments	security of payments love it	neutral	don’t like it	N/A
dealing with postage options	dealing with postage options love it	neutral	don’t like it	N/A

12. Any other comments about the internet and business?

Any other comments about the internet and business?

1. Business & Internet Survey