Customer Survey (Email Signature)
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1. Procurement and Contracts Customer Survey
1
. Is the Procurement and Contracts staff friendly and courteous?
Is the Procurement and Contracts staff friendly and courteous?
Excellent
Average
Poor
Other (please specify)
2
. Is the Procurement and Contracts web site customer-friendly and helpful?
Is the Procurement and Contracts web site customer-friendly and helpful?
Excellent
Average
Poor
Other (please specify)
3
. Were you able to reach the appropriate staff person?
Were you able to reach the appropriate staff person?
Yes
No
Other (please specify)
4
. Does Procurement and Contracts provide enough information about procedures, deadlines, etc.?
Does Procurement and Contracts provide enough information about procedures, deadlines, etc.?
Yes
No
Other (please specify)
5
. Does Procurement and Contracts demonstrate flexibility and ingenuity in finding ways to assist you?
Does Procurement and Contracts demonstrate flexibility and ingenuity in finding ways to assist you?
Excellent
Average
Poor
Other (please specify)
6
. Was the Procurement and Contracts staff successful in resolving your problem?
Was the Procurement and Contracts staff successful in resolving your problem?
Yes
No
Other (please specify)
7
. Overall, how satisified are you with the services you receive from the Procurement and Contracts Office?
Overall, how satisified are you with the services you receive from the Procurement and Contracts Office?
Very Satisfied
Somewhat Satisfied
Not Satisfied
Other (please specify)
8
. Please provide us with your comments and constructive suggestions and help us, help you.
Please provide us with your comments and constructive suggestions and help us, help you.
9
. If you would like to be contacted by someone from Procurement and Contracts, please enter your Name, Phone Number, and Email Address in the box below.
If you would like to be contacted by someone from Procurement and Contracts, please enter your Name, Phone Number, and Email Address in the box below.
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