Red Bank Public Library Community Survey May/June 2009

1. When was the last time that someone in your household visited the Red Bank Public Library in person?

When was the last time that someone in your household visited the Red Bank Public Library in person? Within the last week

Within the last couple of months

Last year

More than a year ago

Please comment

2. What was your impression of the library on your last visit?

What was your impression of the library on your last visit? Excellent: It is a great place - I love my Library

Good: Some things could be better

Fair: Improvement definitely needed

Disappointing

Please comment

3. What was your impression of the library staff on your last couple of visits?

What was your impression of the library staff on your last couple of visits? Very helpful and friendly service

Helpful but not very friendly

Friendly but not very helpful

Neither friendly nor helpful

Please comment

4. Are you more likely to think of our local public library as:

Are you more likely to think of our local public library as: An essential service like a school?	A cultural amenity like an art gallery?
Please comment

5. Can you name two services that the Red Bank Public Library performs?

Can you name two services that the Red Bank Public Library performs? Service #1
Service #2

6. When you think about the library, would you say it (A) does a good job or (B) could do a better job at each of these?

	Does a good job	Could do a better job
Have a branch close to home or work	When you think about the library, would you say it (A) does a good job or (B) could do a better job at each of these? Have a branch close to home or work Does a good job	Could do a better job
Being open when you want to visit	Being open when you want to visit Does a good job	Could do a better job
Have access to website/on-line catalog	Have access to website/on-line catalog Does a good job	Could do a better job
Have a large collection of books and materials	Have a large collection of books and materials Does a good job	Could do a better job
Have the most current books and materials	Have the most current books and materials Does a good job	Could do a better job
Have interlibrary loan when I need it	Have interlibrary loan when I need it Does a good job	Could do a better job
Provide cultural and informational programs for Children	Provide cultural and informational programs for Children Does a good job	Could do a better job
Provide cultural and informational programs for Teens	Provide cultural and informational programs for Teens Does a good job	Could do a better job
Provide cultural and informational programs for Adults	Provide cultural and informational programs for Adults Does a good job	Could do a better job

Please comment

7. Tell us if item is (A) very important (B) somewhat important (C) not very important to you.

	Very Important	Somewhat Important	Not Very Important
Large collection of books and materials	Tell us if item is (A) very important (B) somewhat important (C) not very important to you. Large collection of books and materials Very Important	Somewhat Important	Not Very Important
Most current collection of books and materials	Most current collection of books and materials Very Important	Somewhat Important	Not Very Important
Having interlibrary loan available	Having interlibrary loan available Very Important	Somewhat Important	Not Very Important
Library open when you want to visit	Library open when you want to visit Very Important	Somewhat Important	Not Very Important
Library close to home or work	Library close to home or work Very Important	Somewhat Important	Not Very Important
Access to website/on-line catalog	Access to website/on-line catalog Very Important	Somewhat Important	Not Very Important
Cultural and information programs for Children	Cultural and information programs for Children Very Important	Somewhat Important	Not Very Important
Cultural and information programs for Teens	Cultural and information programs for Teens Very Important	Somewhat Important	Not Very Important
Cultural and information programs for Adults	Cultural and information programs for Adults Very Important	Somewhat Important	Not Very Important

Please comment

8. Generally, do you think our public library is a good investment of your tax dollars, or do you think those taxes would be better spent in other ways?

Generally, do you think our public library is a good investment of your tax dollars, or do you think those taxes would be better spent in other ways?

9. If you knew that the Red Bank Public Library typically receives less than 2 percent of the overall community budget would you think this was enough, or would you think more money should be invested in our library?

If you knew that the Red Bank Public Library typically receives less than 2 percent of the overall community budget would you think this was enough, or would you think more money should be invested in our library?

10. Tell us about yourself

	Age	Gender	Education	Annual Income	Ethnicity
Who are you?	Tell us about yourself Who are you? Age	Gender	Education	Annual Income	Ethnicity

How can we improve?

1. Default Section

1. When was the last time that someone in your household visited the Red Bank Public Library in person?

2. What was your impression of the library on your last visit?

3. What was your impression of the library staff on your last couple of visits?

4. Are you more likely to think of our local public library as:

5. Can you name two services that the Red Bank Public Library performs?

6. When you think about the library, would you say it (A) does a good job or (B) could do a better job at each of these?

7. Tell us if item is (A) very important (B) somewhat important (C) not very important to you.

8. Generally, do you think our public library is a good investment of your tax dollars, or do you think those taxes would be better spent in other ways?

9. If you knew that the Red Bank Public Library typically receives less than 2 percent of the overall community budget would you think this was enough, or would you think more money should be invested in our library?

10. Tell us about yourself