Main Budget Airline Questionnaire

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1. Which mode do you prefer to use when purchasing budget airline ticket?

Which mode do you prefer to use when purchasing budget airline ticket? Online (internet)

offline

2. If you have a question for a budget airline company and you could not find the answer to the company on web site, what would be your preferred mode of communication (choose one)?

If you have a question for a budget airline company and you could not find the answer to the company on web site, what would be your preferred mode of communication (choose one)? Free phone

E-mail

Fax

face-to-face

other please (specify)

3. Please explain your reason for the answer you chose for the question above

Please explain your reason for the answer you chose for the question above

4. Does your choice change if the telephone call is not free?

Does your choice change if the telephone call is not free? No

Yes