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1. Please fill out your contact information below.

Please fill out your contact information below. Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Email Address:
Phone Number:

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2. Do we deliver orders in a timely manner?

Do we deliver orders in a timely manner? Yes

Somewhat

No

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3. Do you experience back orders or substitutions frequently?

Do you experience back orders or substitutions frequently? No	Sometimes	Yes
If Yes, which products?

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4. Do you find our order confirmations, billing and/or electronic invoicing accurate and satisfactory?

Do you find our order confirmations, billing and/or electronic invoicing accurate and satisfactory? Yes	Somewhat	No
If No, what problems do you experience?

5. If we service equipment for you, is it being returned in an expedient manner?

If we service equipment for you, is it being returned in an expedient manner? Yes

n/a

Somewhat

No

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6. Would you be interested in our on-line ordering system?

Would you be interested in our on-line ordering system? Yes

I already utilize your on-line ordering system.

No

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7. Please rate your Sales Representative's overall performance.

Please rate your Sales Representative's overall performance. Outstanding

Satisfactory

Needs improvement

Unsatisfactory

How can he or she improve?

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8. Are we helpful in assisting you with cost reduction plans?

Are we helpful in assisting you with cost reduction plans? Yes	No
If No, how can we be of more help?

9. Do we perform adequate training for your personnel?

Do we perform adequate training for your personnel? Yes	n/a	No
If No, which areas need improvement?

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10. Which HP personnel provide the most help to you and your Company?

Which HP personnel provide the most help to you and your Company? Sales Representative

Customer Representative

Delivery Personnel

Service Technician

Will Call Associate

Other (please specify)

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11. How would you classify your operations?

How would you classify your operations? Manufacturing

Education

Healthcare

Commercial Building

Building Contractor

Other (please specify)

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12. Have we provided Safety supplies to your facility?

Have we provided Safety supplies to your facility? Yes	Somewhat	No
If No, what products would your Company benefit from?

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13. Are the products supplied by our Laundry/Warewash Division performing properly in your facility?

Are the products supplied by our Laundry/Warewash Division performing properly in your facility? Yes

Somewhat

No

n/a

If No, which products are giving you trouble?

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14. Would you be interested in a lighting audit?

Would you be interested in a lighting audit? Yes, I am interested in finding ways to save money.

No, not at this time.

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15. Would you be interested in utilizing HP's Green Solutions?

Would you be interested in utilizing HP's Green Solutions? I am already benefitting from these products and services.

Yes, I'd like more information on these products and services.

No, not at this time.

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16. Does your facility use corrugated boxes, stretch film or other packaging items?

Does your facility use corrugated boxes, stretch film or other packaging items? Yes	No
If Yes, are you getting these packaging supplies from HP?

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17. Are you aware that HP Products is a Woman-Owned Enterprise (WBE)?

Are you aware that HP Products is a Woman-Owned Enterprise (WBE)? Yes

No

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18. Which answer best describes how you feel about HP and all of it's aspects?

Which answer best describes how you feel about HP and all of it's aspects? Very satisfied

Content

Unhappy

Very dissatisfied

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19. Have you enjoyed receiving our monthly newsletter?

Have you enjoyed receiving our monthly newsletter? Yes

No

If No, how can we improve?

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20. If you are finding our newsletter beneficial, what areas interest you the most?

If you are finding our newsletter beneficial, what areas interest you the most? Learning about HP's wide variety of products

HP's email exclusive deals

Getting to know the HP family

HP's Cleaning Tips

Other (please specify)

21. Thank you for your input.

We value your opinions and would appreciate receiving additional feedback and/or suggestions.

Thank you for your input. We value your opinions and would appreciate receiving additional feedback and/or suggestions.

1. Please fill out your contact information below.

2. Do we deliver orders in a timely manner?

3. Do you experience back orders or substitutions frequently?

4. Do you find our order confirmations, billing and/or electronic invoicing accurate and satisfactory?

5. If we service equipment for you, is it being returned in an expedient manner?

6. Would you be interested in our on-line ordering system?

7. Please rate your Sales Representative's overall performance.

8. Are we helpful in assisting you with cost reduction plans?

9. Do we perform adequate training for your personnel?

10. Which HP personnel provide the most help to you and your Company?

11. How would you classify your operations?

12. Have we provided Safety supplies to your facility?

13. Are the products supplied by our Laundry/Warewash Division performing properly in your facility?

14. Would you be interested in a lighting audit?

15. Would you be interested in utilizing HP's Green Solutions?

16. Does your facility use corrugated boxes, stretch film or other packaging items?

17. Are you aware that HP Products is a Woman-Owned Enterprise (WBE)?

18. Which answer best describes how you feel about HP and all of it's aspects?

19. Have you enjoyed receiving our monthly newsletter?

20. If you are finding our newsletter beneficial, what areas interest you the most?

21. Thank you for your input. We value your opinions and would appreciate receiving additional feedback and/or suggestions.

21. Thank you for your input.

We value your opinions and would appreciate receiving additional feedback and/or suggestions.