Comprehensive Survey

1. Hammer Financial Services LLC, Comprehensive Survey

Thank you for choosing Hammer Financial Services to serve your financial needs, goals, and objectives. It is our mission to exceed your expectations. Your feedback in this survey is an important ingredient in helping us continually improve our services. Responses are rated on a scale from 1 thru 5 with 1 meaning below expectations and 5 meaning above expectations.

1. Overall scheduling experience

	1	2	3	4	5
Overall scheduling experience	*Overall scheduling experience Overall scheduling experience 1	Overall scheduling experience 2	Overall scheduling experience 3	Overall scheduling experience 4	Overall scheduling experience 5

2. Timeliness and consistency of appointments

	1	2	3	4	5
Timeliness and consistency of appointments	*Timeliness and consistency of appointments Timeliness and consistency of appointments 1	Timeliness and consistency of appointments 2	Timeliness and consistency of appointments 3	Timeliness and consistency of appointments 4	Timeliness and consistency of appointments 5

3. Ease of scheduling process

	1	2	3	4	5
Ease of scheduling process	*Ease of scheduling process Ease of scheduling process 1	Ease of scheduling process 2	Ease of scheduling process 3	Ease of scheduling process 4	Ease of scheduling process 5

4. Advisor's financial planning knowledge

	1	2	3	4	5
Advisor's financial planning knowledge	*Advisor's financial planning knowledge Advisor's financial planning knowledge 1	Advisor's financial planning knowledge 2	Advisor's financial planning knowledge 3	Advisor's financial planning knowledge 4	Advisor's financial planning knowledge 5

5. Communication between you and your advisor

	1	2	3	4	5
Communication between you and your advisor	*Communication between you and your advisor Communication between you and your advisor 1	Communication between you and your advisor 2	Communication between you and your advisor 3	Communication between you and your advisor 4	Communication between you and your advisor 5

6. Overall relationship with your advisor

	1	2	3	4	5
Overall relationship with your advisor	*Overall relationship with your advisor Overall relationship with your advisor 1	Overall relationship with your advisor 2	Overall relationship with your advisor 3	Overall relationship with your advisor 4	Overall relationship with your advisor 5

7. Accuracy and timeliness of financial reports

	1	2	3	4	5
Accuracy and timeliness of financial reports	*Accuracy and timeliness of financial reports Accuracy and timeliness of financial reports 1	Accuracy and timeliness of financial reports 2	Accuracy and timeliness of financial reports 3	Accuracy and timeliness of financial reports 4	Accuracy and timeliness of financial reports 5

8. Speed of response to customer service request

	1	2	3	4	5
Speed of response to customer service request	*Speed of response to customer service request Speed of response to customer service request 1	Speed of response to customer service request 2	Speed of response to customer service request 3	Speed of response to customer service request 4	Speed of response to customer service request 5

9. Are your questions answered to your satisfaction the first time?

	1	2	3	4	5
Are your questions answered to your satisfaction the first time?	*Are your questions answered to your satisfaction the first time? Are your questions answered to your satisfaction the first time? 1	Are your questions answered to your satisfaction the first time? 2	Are your questions answered to your satisfaction the first time? 3	Are your questions answered to your satisfaction the first time? 4	Are your questions answered to your satisfaction the first time? 5

10. Level of customer service received

	1	2	3	4	5
Level of customer service received	*Level of customer service received Level of customer service received 1	Level of customer service received 2	Level of customer service received 3	Level of customer service received 4	Level of customer service received 5

Comprehensive SurveyExit this survey