Schuham Builder's Supply Customer Service Survey

*

1. Contact Information:

Contact Information: Name of Company:
Street Address:
City, State:
Zip Code:
Company Phone:
E-mail address:

*

2. What best describes your line of business?

	Profession/Expertise	Type of Business	Where is the majority of your work?
Choose one:	What best describes your line of business? Choose one: Profession/Expertise	Type of Business	Where is the majority of your work?

Other or additional comments

*

3. Your visit to Schuham Builder's Supply Co., Inc.

	Reason for your visit?	Criteria when purchasing?
Choose one:	Your visit to Schuham Builder's Supply Co., Inc. Choose one: Reason for your visit?	Criteria when purchasing?

Other (please specify)

*

4. Rating Your Experience at Schuham Builder's Supply

	Excellent	Good	Fair	Poor	N/A
Quality of Product	*Rating Your Experience at Schuham Builder's Supply Quality of Product Excellent	Quality of Product Good	Quality of Product Fair	Quality of Product Poor	Quality of Product N/A
Knowledge of Sales Rep.	Knowledge of Sales Rep. Excellent	Knowledge of Sales Rep. Good	Knowledge of Sales Rep. Fair	Knowledge of Sales Rep. Poor	Knowledge of Sales Rep. N/A
Over all Customer Service	Over all Customer Service Excellent	Over all Customer Service Good	Over all Customer Service Fair	Over all Customer Service Poor	Over all Customer Service N/A
Delivery of order	Delivery of order Excellent	Delivery of order Good	Delivery of order Fair	Delivery of order Poor	Delivery of order N/A
Price Point	Price Point Excellent	Price Point Good	Price Point Fair	Price Point Poor	Price Point N/A

Any other comments:

5. What could Schuham Builder's Supply do to improve your experience with us and/or meet your needs better?

What could Schuham Builder's Supply do to improve your experience with us and/or meet your needs better? Customer Service
Product

*

6. What is your native language?
Note: We ask this question because it is our mission to provide the most diverse staff for our customers.

What is your native language? Note: We ask this question because it is our mission to provide the most diverse staff for our customers. English

Korean

Polish

Russian

Spanish

Other (please specify)

7. How did you find out about Schuham Builder's Supply Co., Inc.?

How did you find out about Schuham Builder's Supply Co., Inc.? Found Schuham on the Internet

I have been coming to Schuahm for years

I was directed to Schuham by another source

My friend sent me

Was handed a brochure or catalog

Other (please specify)

8. What other services could Schuham Builder's Supply Co., Inc. offer?

	Yes	No
Ordering on-line	What other services could Schuham Builder's Supply Co., Inc. offer? Ordering on-line Yes	No

Other (please specify)

Schuham Builder's Supply Customer Service
Exit this survey