SAO External
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1.
The Washington State Auditor's Office is revamping its Web site to better serve citizens and audit clients. We are asking you to take a few minutes to let us know how we can make our Web site more effective and easier to use. Thank you for your time.
1
. Which of the following describe you? Please select all that apply.
Which of the following describe you? Please select all that apply.
Citizen of Washington
State Government Employee
Local Government Employee
Member of the Media
Interest Group Affiliate
Other (please specify)
2
. Why did you visit the Washington State Auditor's Office Web site today? Please select all that apply.
Why did you visit the Washington State Auditor's Office Web site today? Please select all that apply.
I'm here specifically to fill out this survey.
Contact information
Information about Brian Sonntag
Information about the Citizen Hotline
Information about Whistleblower Program
Performance Audit information
Audit reports about local governments (cities and counties)
Audit reports about state agencies
Public records
Subscription Services
Resources for local governments
Resources for state agencies
Employment opportunities
Contracting opportunities
Other (please specify)
3
. Have you ever visited the Washington State Auditor's Office Web site before?
Have you ever visited the Washington State Auditor's Office Web site before?
Yes
No
4
. How often do you visit the Washington State Auditor's Office Web site? If this is your first visit, please indicate how often you anticipate using it.
How often do you visit the Washington State Auditor's Office Web site? If this is your first visit, please indicate how often you anticipate using it.
More frequently than weekly
About weekly
Once or twice per month
A few times yearly
Rarely or never
5
. Below are several statements about the Washington State Auditor's Office current Web site. Please tell us how much you agree with the statements. If you have never visited the site before, please skip this question.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
The site contains a lot of information.
Below are several statements about the Washington State Auditor's Office current Web site. Please tell us how much you agree with the statements. If you have never visited the site before, please skip this question. The site contains a lot of information. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
The site is easy to navigate.
The site is easy to navigate. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
When I want certain kinds of information, I think of this site first.
When I want certain kinds of information, I think of this site first. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
The site looks good.
The site looks good. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
I always find what I'm looking for on this site.
I always find what I'm looking for on this site. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
I trust the information on this site.
I trust the information on this site. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
The site does a good job of helping me understand the information it provides.
The site does a good job of helping me understand the information it provides. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
The text on the site is easy to read.
The text on the site is easy to read. Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
6
. Please give us one example of a Web site you use regularly that does a good job of presenting complex information, and tell us why.
Please give us one example of a Web site you use regularly that does a good job of presenting complex information, and tell us why.
7
. Have you ever had difficulty or been unable to find the information you were looking for on the Washington State Auditor's Web site? If so, please tell us what you had difficulty finding or were unable to find.
Have you ever had difficulty or been unable to find the information you were looking for on the Washington State Auditor's Web site? If so, please tell us what you had difficulty finding or were unable to find.
8
. The Washington State Auditor's Office Web site contains a large amount and variety of information. What are the most important things for you to find on the site? Please select all that apply.
The Washington State Auditor's Office Web site contains a large amount and variety of information. What are the most important things for you to find on the site? Please select all that apply.
Contact information
Information about Brian Sonntag
Information about the Citizen Hotline
Information about Whistleblower Program
Performance Audit information
Audit reports about local governments (cities and counties)
Audit reports about state agencies
Public records
Subscription Services
Resources for local governments
Resources for state agencies
Employment opportunities
Contracting opportunities
Other (please specify)
9
. What information about state government interests you the most? Please select all that apply.
What information about state government interests you the most? Please select all that apply.
I am not interested in finding information about state government on this Web site.
Fraud reports
Performance audit reports
Financial audit reports
Accountability reports
Statewide accountability reports
Whistleblower reports
Hotline reports
Reports on higher education
Reports on Medicaid
Other (please specify)
10
. What information about local goverment (cities and counties) interests you the most? Please select all that apply.
What information about local goverment (cities and counties) interests you the most? Please select all that apply.
I am not interested in finding information about local government on this Web site.
Fraud reports
Performance audit reports
Financial audit reports
Local governments' self-reported annual financial information
Whistleblower reports
Hotline reports
Reports on K-12 education
Assistance for small cities
Other (please specify)
11
. Do you currently receive news from the Washington State Auditor's Office through our Subscription Services?
Do you currently receive news from the Washington State Auditor's Office through our Subscription Services?
Yes
No
If yes, please tell us any comments you have about this service.
12
. What zip code do you work in?
What zip code do you work in?
13
. Are you?
Are you?
Male
Female
14
. How old are you?
How old are you?
Under 18
18 to 24
25 to 30
31 to 40
41 to 50
51 to 60
61 to 70
Over 71
15
. Is there anything you would like us to know or consider as we redesign the Washington State Auditor's Office Web site?
Is there anything you would like us to know or consider as we redesign the Washington State Auditor's Office Web site?
16
. If you are willing to participate in user testing of the new Web site, please leave your e-mail address in the box below. We may contact you in the future to participate in testing and/or another survey.
If you are willing to participate in user testing of the new Web site, please leave your e-mail address in the box below. We may contact you in the future to participate in testing and/or another survey.
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