| General look and feel of the website | | | | | | |
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| Ease of getting around site | | | | | | |
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| How easy it is to find the information you want | | | | | | |
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| Usefulness of the search facility | | | | | | |
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| How helpful was the information you found? | | | | | | |
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| Likelihood of returning to the website | | | | | | |
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| How satisfied are you with your visit to the website today? | | | | | | |
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