Parking & Visitor Services (PPD-PS01)

1. Parking & Visitor Services

 
At 7,000 surface parking spaces, the University of Western Ontario operates the second largest campus parking facility in the Province of Ontario. Space allocation varies from year to year, but generally falls into: Campus Core and Perimeter, Residence and Visitors space. There are currently no parking garages. All parking administration, enforcement, and ticket appeals are automated.

Western Parking and Visitor Services strives to provide the highest standard of parking access available at a major university. We strive to provide a high level of customer service. In most cases, permit parkers can be assured suitable parking within 10-15 minutes of their destinations. Visitor parking is available in the Alumni/Thompson Visitor lot and at several metered locations around the campus.
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1. Are you:
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2. How often do you park at the University?
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3. Select the lot which is your FIRST choice for parking.
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4. How frequently do you encounter difficulty finding a space in your first choice lot?
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5. What time of day do you normally park?
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6. If you encounter difficulty, how much time to you usually spend searching for a space?
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7. Please rate your satisfaction with ...
Very DissatisfiedVery SatisfiedNot Sure
Our permit application and renewal process
Our advertising and promotions
Our roadside service (open ups / jump starts)
Parking ticket appeals and adjudication processes
Our web site design and functionality
Our e-Business services (permit renewal, myAccount feature, on line appeals etc)
Staff being easy to contact when you need them
Staff knowledge
Courteousness and professionalism of staff
Our response time to customer inquiries
Overall satisfaction with services
8. Please mention any general comments you have regarding our service centre.