Customer Satisfaction Feedback Survey for Mountz, Inc.

1. Customer Satisfaction Survey

 
We are a customer focus company! Feedback allows us to make improvements. We have tried to keep this survey short as we know your time is valuable.

Our definition of "experience" is any interaction with Mountz whether it be with product, people, service or any form of contact with us (web, invoices, voice mail, newsletters, messages, etc.).
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1. On a scale of 0-10, with 0 being dissatisfied and 10 being very satisfied, how do you feel about the value or experience you've received most recently from Mountz, Inc.?
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Select One
2. If you had an issue with a product, can you tell us the model and the problem you experienced? Identify serial number if applicable.
3. If you had a problem with our service would you please identify the problem by describing it including who you talked to and the approximate date?
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4. If you need the services of a torque tool/fastening service expert in the future, would you call or recommend Mountz, Inc.?
5. Mountz management wants to speak to all dissatisfied customers to ensure we clearly understand our failure to serve you correctly and to solve a problem in your favor, whenever possible.

Would you agree to be contacted by a Mountz representative within the next week or two to further discuss your issue. (If so, please provide contact information: name, company, phone number and email.
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