As one of the lead workforce planning groups in the region, Centralina Workforce Development Board has a mission to build a world-class workforce. To provide a framework for us to understand the needs of local businesses we ask that you assist us by answering a few questions. The questions can be answered in about 3-4 minutes and all responses are confidential unless you indicate otherwise.

1. Which trend best describes the current state of your industry?

Which trend best describes the current state of your industry? 1.Expanding

2.Looking for Oportunites to Grow

3. Survival Mode

4.Downsizing

2. Please rate the importance of recruiting, training and retention of employees to your organization's success over the next five years.

	Very Important	Important	Not Important	N/A
Recruiting	Please rate the importance of recruiting, training and retention of employees to your organization's success over the next five years. Recruiting Very Important	Important	Not Important	N/A
Training	Training Very Important	Important	Not Important	N/A
Retaining	Retaining Very Important	Important	Not Important	N/A

3. Please rate the importance of the following items to your organization's success over the next five years.

	Very Important	Important	Not Important
Good Customer Service	Please rate the importance of the following items to your organization's success over the next five years. Good Customer Service Very Important	Important	Not Important
Developing New Products or Services	Developing New Products or Services Very Important	Important	Not Important
A Skilled Workforce	A Skilled Workforce Very Important	Important	Not Important
Access to Capital	Access to Capital Very Important	Important	Not Important
Lean Logistics/Supply Chain Management	Lean Logistics/Supply Chain Management Very Important	Important	Not Important
Process Improvement	Process Improvement Very Important	Important	Not Important

4. On average, how many formal training hours are devoted annually to training each of your employees?

On average, how many formal training hours are devoted annually to training each of your employees? Less Than 5 Hours

5 - 10 Hours

11 - 20 Hours

Over 20 Hours

5. What is your organization's best practice for developing the skills of your employees?

What is your organization's best practice for developing the skills of your employees?

6. How well is State and Local Government meeting the needs of businesses as it relates to support services, training opportunities and other resources?

How well is State and Local Government meeting the needs of businesses as it relates to support services, training opportunities and other resources? Excellent

Very Good

Good

Fair

Poor

Please explain in the box if you indicated a rating of fair or poor

7. What resources would be most beneficial to your business during this current recessionary period? Please check as many boxes as may apply

What resources would be most beneficial to your business during this current recessionary period? Please check as many boxes as may apply Assistance with Human Resource Functions

Job Training Assistance

Help With Employee Layoffs

Other Business Resources Including Capital or Business Assistance

Job Screening/Assessment

Economic Development

Job Placement Assistance

Other (please specify)

8. If you would like for one of our staff to contact you concerning your employment needs please list your contact information below.

If you would like for one of our staff to contact you concerning your employment needs please list your contact information below.

9. If you would like to receive a small gift from us for your time, please indicate below the name of the person and mailing address it should be sent to. Thank you in advance for taking the time to share your impressions with us.

If you would like to receive a small gift from us for your time, please indicate below the name of the person and mailing address it should be sent to. Thank you in advance for taking the time to share your impressions with us.