451 Group E-discovery / E-disclosure User Survey
 
Hello,

Please take five minutes to complete the following questions about end user adoption of e-discovery and e-disclosure software and services.

In return for your assistance, you will receive a copy of the research results, which will be delivered in an update to our annual E-discovery and E-disclosure research report. You will also receive an invite to a special 451 Group Webinar at which we discuss these results.

All responses are of course confidential. Thank you in advance for your participation.

Best regards,

Nick Patience, Research Director, Information Management
The 451 Group

Katey Wood, Research Associate
The 451 Group

1. Name

2. Job title

3. Email address

4. Company name

5. Company headquarters

6. Where are you based?

7. In which market does your company operate?

8. How many employees in your company?

9. How many legal cases is your company currently involved in?

10. Do you expect litigation to increase, decrease, or stay the same in 2010?

11. Do you expect your legal department budget to increase, decrease, or stay the same in 2010?

12. Does your company have a repeatable business process for e-discovery or do you consider it to be a purely reactive one at this stage?

13. Do you have dedicated e-discovery managers?

14. If so are they part of the legal department or IT?

15. Do you use e-discovery vendors/service providers for any of the following functions or do you perform them using in-house staff or in-house developed products?

 VendorService providerLaw firmIn-housen/a
Records management
Archiving
Identification or data mapping
Preservation or legal hold
Meet and confer preparation
Collection
Forensics
Tape restoration
Processing
Early Case Assessment
Review
Analytics
Production

16. Do you plan to purchase e-discovery products or services in the next 12 months for any of the following functions:

17. Which of the following factors determine your selection of a vendor or service provider:

18. Which of the following vendors and service providers have you purchased e-discovery products or services from in the past:

19. Which of the following vendors and service providers do you plan to purchase e-discovery products or services from in the next 12 months?

20. What are your biggest pain points in using e-discovery tools/services?

21. What is your preferred pricing model for e-discovery?

22. Who provides project management for your e-discovery process?

23. Do you use SaaS or cloud-based technologies for any of the following:

24. What factors influenced your choice of SaaS or cloud-based products or services?

25. What are your main concerns with SaaS or cloud-based computing for e-discovery?

26. What trends do you predict as the e-discovery process evolves?

27. Do you have any additional thoughts on user concerns in e-discovery and e-disclosure software or services?

28. Would you be prepared to take part in further surveys of this nature conducted by The 451 Group or Tier1 Research (a division of The 451 Group)?