Citizen Satisfaction Survey

We're committed to monitoring the quality of the services we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)
1. Please rate the following aspects of our work.
Very SatisfiedNo OpinionVery DissatisfiedNot Applicable
Information about the service or our agency was easy to find.
Contacting an employee about your need or problem was easy.
Employee greeted you respectfully.
Employee clearly understood your problem or issue.
Employee responded to your thoughts and concerns.
Employee provided useful information.
2. Overall, how satisfied are you with the services you received from the Governor's Office of Consumer Protection?
Very SatisfiedNo OpinionVery DissatisfiedNot Applicable
Service Satisfaction
3. To what extent has the Governor's Office of Consumer Protection exceeded or fallen short of your expectations?
Exceeded Your ExpectationsNo OpinionFell Short of Your ExpectationsNot Applicable
Expectations
4. Please list any agency service or specific individual you would like to recognize.
5. How could the Governor's Office of Consumer Protection have served you better?
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