PPRAQ Customer Satisfaction Survey
 

1. Pollution Prevention, Remediation and Air Quality Division (PPRAQ)

 
Please help us understand any rating of Disagree, Strongly Disagree, Dissatisfied, or Very Dissatisfied by providing an explanation in the comments field.
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1. Please describe the service you are commenting on (for example, an inspection, interaction with staff, and so forth).

2. Are you a Broward County employee?

3. Please tell us how you feel.

 Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
Staff Knowledge - Staff demonstrated thorough knowledge of their business.
Courtesy - Service was provided in a professional and courteous manner.
Cooperation - Staff worked to meet my need(s) and solve my problem(s).
Procedures - Forms and procedures were easy to understand and use.
Response Time - The product/service was provided in a reasonable amount of time.
Service Quality - The quality of product/service satisfied my needs.
Convenience - The location and hours of operation met my needs.
Website Services - Website information/services met my needs.

4. Overall Satisfaction - How would you rate your satisfaction with the service overall?

5. Do you want to be contacted by us?