[SURVEY PREVIEW MODE] BIC SUPPLY CHAIN EXCELLENCE AWARDS (Booksellers) Survey

This survey enables independent booksellers to apply for BIC's Supply Chain Excellence Award

Please answer all the questions. If you need any help in answering the questions email simon.edwards@dial.pipex.com.

1. Applicant details

Applicant details Contact Name:
Business Name:
Address 1:
Address 2:
City/Town:
County
Post Code:
Email Address:
Phone Number:

How to apply

Please answer all questions and give all relevant details which will show the systems and technologies deployed in your business and how you use these to derive business benefit.

2. Bibliographic information

Bibliographic information is crucial to an efficient book supply chain and to the delivery of excellent customer service.

Bibliographic information Bibliographic information is crucial to an efficient book supply chain and to the delivery of excellent customer service. From what sources do you obtain book product information?
How accurate and up to date in this information?
How could this be improved?

3. Electronic trading is crucial in delivering up to date information and rapid order turnaround. Please give as much detail as you can.

Electronic trading is crucial in delivering up to date information and rapid order turnaround. Please give as much detail as you can. With which main suppliers do you exchange electronic orders/invoices (up to 6)?
Approximately what percentage of your orders is placed electronically?
What systems, solutions, websites etc. do you use to place electronic orders?
Approximately what percentage of suppliers' invoices and credit notes are processed and paid electronically?
Approximately what percentage of your returns are authorised electronically?
Do you require and receive electronic delivery notes?

4. Please indicate which of the following systems you use:

Please indicate which of the following systems you use: PubEasy

Batch Financials

Nielsen BookDataOnline

Batch Returns

Bertrams.com

Gardners.com

Bertline

Gardlink

Booksolve

The Book Partnership

Other EPOS/Bookshop Management System

Please give details of your usage of any systems not listed above

5. Accounts and integration

Accounts and integration What accounting system do you use?
Have you acquired any integration software which saves keying in individual transactions. Please provide details.

6. ebooks

If you sell ebooks or other digital products please describe how you deliver these products and how significant this business is to you.

ebooks If you sell ebooks or other digital products please describe how you deliver these products and how significant this business is to you.

7. Technology Marketing

Please tick to show which of the following promotional methods are deployed by your business:

Technology Marketing Please tick to show which of the following promotional methods are deployed by your business: A marketing website

An e-commerce capable website

A presence on Facebook

A Twitter account

None of these

Please give more information about how successful these efforts have been

8. Do you use technology for any of the following:

Do you use technology for any of the following: National Book Token Gift Cards

HMRC online services for VAT and Corporation Tax

Paying bills online via BACS e.g. for utilities

Please give details, if required

9. Please state approximately the percentage of business you do with the following:

Please state approximately the percentage of business you do with the following: Major UK Wholesalers
Other wholesalers
Major Distributors
Small Publishers
Internet suppliers such as Amazon, Abebooks etc.

BIC SUPPLY CHAIN EXCELLENCE AWARDS (Booksellers)
Exit this survey

1. BIC Supply Chain Excellence Awards

BIC SUPPLY CHAIN EXCELLENCE AWARDS (Booksellers)Exit this survey

1. BIC Supply Chain Excellence Awards

BIC SUPPLY CHAIN EXCELLENCE AWARDS (Booksellers)
Exit this survey