ASK!LIVE User Survey
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1.
1
. What is your affiliation with Yale?
What is your affiliation with Yale?
Undergraduate Student
Graduate or Professional Student
Faculty member
Alumnus/Alumna
Affiliate (Staff, Yale Spouse, Post Doc)
None
2
. Did you have any problems or difficulties using the Ask!Live service?
Did you have any problems or difficulties using the Ask!Live service?
No
Yes
Not sure
3
. If you encountered problems using the service, what were they? Please describe.
If you encountered problems using the service, what were they? Please describe.
4
. From which physical location are you accessing the service today?
From which physical location are you accessing the service today?
Yale Residence (Yale College Room, HGS, Betts House, etc.)
Yale Office
Yale Campus Facility (Laboratory, Museum, Research Center, Gymnasium, etc.)
Yale Library
Off-Campus
5
. Were you satisfied with the answer you received to your reference question?
Were you satisfied with the answer you received to your reference question?
Satisfied
Somewhat Satisfied
Not Satisfied
6
. Is this the first time you have used this service?
Is this the first time you have used this service?
Yes
No
7
. Will you use this service again?
Will you use this service again?
Very Likely
Maybe
Never
8
. We value your opinion. Please provide any additional comments about the service below:
We value your opinion. Please provide any additional comments about the service below:
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