Patient Satisfaction Survey
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1. Introduction

At Family Practice Associates (FPA) of Lexington we are always looking for ways to improve our services. Please help us by responding to the following questions related to the services you recently received.

1. Who was your medical provider for your office visit today?

Who was your medical provider for your office visit today?

2. Please answer the following:

	poor	fair	good	very good	excellent
How would you rate our telephone access and ease of calling?	*Please answer the following: How would you rate our telephone access and ease of calling? poor	How would you rate our telephone access and ease of calling? fair	How would you rate our telephone access and ease of calling? good	How would you rate our telephone access and ease of calling? very good	How would you rate our telephone access and ease of calling? excellent
Please rate how you were treated by the assistant handling your phone call.	Please rate how you were treated by the assistant handling your phone call. poor	Please rate how you were treated by the assistant handling your phone call. fair	Please rate how you were treated by the assistant handling your phone call. good	Please rate how you were treated by the assistant handling your phone call. very good	Please rate how you were treated by the assistant handling your phone call. excellent
How would you rate the length of time it took to get an appointment?	How would you rate the length of time it took to get an appointment? poor	How would you rate the length of time it took to get an appointment? fair	How would you rate the length of time it took to get an appointment? good	How would you rate the length of time it took to get an appointment? very good	How would you rate the length of time it took to get an appointment? excellent
Please rate how you were treated by the Check-In staff.	Please rate how you were treated by the Check-In staff. poor	Please rate how you were treated by the Check-In staff. fair	Please rate how you were treated by the Check-In staff. good	Please rate how you were treated by the Check-In staff. very good	Please rate how you were treated by the Check-In staff. excellent
How would you rate your waiting time in the office during your appointment?	How would you rate your waiting time in the office during your appointment? poor	How would you rate your waiting time in the office during your appointment? fair	How would you rate your waiting time in the office during your appointment? good	How would you rate your waiting time in the office during your appointment? very good	How would you rate your waiting time in the office during your appointment? excellent
Please rate how you were treated by the medical assistant working with your provider.	Please rate how you were treated by the medical assistant working with your provider. poor	Please rate how you were treated by the medical assistant working with your provider. fair	Please rate how you were treated by the medical assistant working with your provider. good	Please rate how you were treated by the medical assistant working with your provider. very good	Please rate how you were treated by the medical assistant working with your provider. excellent
How would you rate the instructions given you by your provider and staff?	How would you rate the instructions given you by your provider and staff? poor	How would you rate the instructions given you by your provider and staff? fair	How would you rate the instructions given you by your provider and staff? good	How would you rate the instructions given you by your provider and staff? very good	How would you rate the instructions given you by your provider and staff? excellent
Please rate how you were treated by the laboratory staff if applicable.	Please rate how you were treated by the laboratory staff if applicable. poor	Please rate how you were treated by the laboratory staff if applicable. fair	Please rate how you were treated by the laboratory staff if applicable. good	Please rate how you were treated by the laboratory staff if applicable. very good	Please rate how you were treated by the laboratory staff if applicable. excellent
Please rate how you were treated by the Check-Out staff.	Please rate how you were treated by the Check-Out staff. poor	Please rate how you were treated by the Check-Out staff. fair	Please rate how you were treated by the Check-Out staff. good	Please rate how you were treated by the Check-Out staff. very good	Please rate how you were treated by the Check-Out staff. excellent
Please rate how you were treated by our billing staff.	Please rate how you were treated by our billing staff. poor	Please rate how you were treated by our billing staff. fair	Please rate how you were treated by our billing staff. good	Please rate how you were treated by our billing staff. very good	Please rate how you were treated by our billing staff. excellent
How would you rate your overall medical care at Family Practice Associates of Lexington?	How would you rate your overall medical care at Family Practice Associates of Lexington? poor	How would you rate your overall medical care at Family Practice Associates of Lexington? fair	How would you rate your overall medical care at Family Practice Associates of Lexington? good	How would you rate your overall medical care at Family Practice Associates of Lexington? very good	How would you rate your overall medical care at Family Practice Associates of Lexington? excellent

3. Would you recommend FPA to your family and friends?

Would you recommend FPA to your family and friends?

4. What could we do at FPA to have improved on your visit with us today?

What could we do at FPA to have improved on your visit with us today?

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Patient Satisfaction Survey Exit this survey >>

1. Introduction

Patient Satisfaction Survey
Exit this survey >>