Sprint IP Relay

Sprint IP Relay

1.

How often do you use Sprint IP Relay weekly? 0-5

6-10

11-15

16+

How did you find out about the product? Website

Web search

Word of mouth

Brochure

Other (please specify)

Generally, how do you access Sprint IP Relay? (Please check only one) SprintIP.com

SprintIP on AOL Instant Messenger on a computer

SprintIP on Blackberry wireless application

SprintIP through wireless IM

Other (please specify)

What features do you like?

What do you want to see added to Sprint IP Product?

	Poor	Fair	Average	Good	Excellent	N/A
Speed of connecting to an relay operator	How would you rate your Sprint IP experience? Speed of connecting to an relay operator Poor	Fair	Average	Good	Excellent	N/A
Operator typing accuracy	Operator typing accuracy Poor	Fair	Average	Good	Excellent	N/A
Operator typing speed	Operator typing speed Poor	Fair	Average	Good	Excellent	N/A
Operator friendliness	Operator friendliness Poor	Fair	Average	Good	Excellent	N/A
Ability to customize font sizes and colors	Ability to customize font sizes and colors Poor	Fair	Average	Good	Excellent	N/A
Ability to remain connected during the call	Ability to remain connected during the call Poor	Fair	Average	Good	Excellent	N/A
Quality of Help and FAQs information	Quality of Help and FAQs information Poor	Fair	Average	Good	Excellent	N/A
Easy to navigate Sprint IP website	Easy to navigate Sprint IP website Poor	Fair	Average	Good	Excellent	N/A

Any comments or suggestions for improvement?

Would you recommend this service to your friends? Yes

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