The Faraday Test Centre

As a valued customer of BAE Systems' Faraday Test Centre we would appreciate your feedback and comments on the service's you have received from us.

To enable improvement of our service to you we respectfully request that you spend a few moments in completing the questionnaire below.

1. Company Name

Company Name

2. Your Name

Your Name

3. Our response to your enquiry / request for quotation

Our response to your enquiry / request for quotation Excellent

Good

Average

Poor

Very Poor

4. Any comments on our responsiveness to your enquiry and how it was handled?

Any comments on our responsiveness to your enquiry and how it was handled?

5. Performance of Test

	Excellent	Good	Average	Poor	Very Poor
Facilities	Performance of Test Facilities Excellent	Good	Average	Poor	Very Poor
Technical Capability	Technical Capability Excellent	Good	Average	Poor	Very Poor
Task Execution	Task Execution Excellent	Good	Average	Poor	Very Poor
Staff Communication and help	Staff Communication and help Excellent	Good	Average	Poor	Very Poor

6. Any comments on the performance of the tests

Any comments on the performance of the tests

7. Documentation

	Excellent	Good	Average	Poor	Very poor
Technical Content / Presentation	Documentation Technical Content / Presentation Excellent	Good	Average	Poor	Very poor
Delivery	Delivery Excellent	Good	Average	Poor	Very poor

8. Any additional comments on the documentation

Any additional comments on the documentation

9. Is a UKAS accredited Test Facility a key requirement for you/ your customer ?

Is a UKAS accredited Test Facility a key requirement for you/ your customer ? Yes

10. Which of the following additional services would you be interested in ?

Which of the following additional services would you be interested in ? Test cable design / manufacture

Test fixture design / manufacture

Consultancy for EMC and Environmental design

Provision of Test Plans/ Procedures

CE Marking/ Low voltage assessments

Other (please specify)

11. Which additional test methods not currently available at the Faraday Test Centre does your programme require ?

Which additional test methods not currently available at the Faraday Test Centre does your programme require ?

12. What could we change to improve your visit ?

What could we change to improve your visit ?

13. Would you consider using our services again?

Would you consider using our services again? Yes

Possibly

14. General comments on the service you have received

General comments on the service you have received

1. Customer Feedback