Customer Feedback SurveyCustomer Feedback Survey

We value your opinion.
At Starmark, we strive to continually improve our website based on user feedback and ask that you take a few moments after your visit to complete our brief survey. Your comments will help us improve our website to better meet your needs.

1. What was your reason for visiting this site today?

What was your reason for visiting this site today? I am interested in small group insurance for my company.

I am an agent interested in selling small group insurance.

I am an insured.

I am an employer/plan administrator.

I am a current producer.

Other (Please specify.)

2. What specific information were you looking for during this visit?

What specific information were you looking for during this visit?

3. Were you able to find the information you needed?

Were you able to find the information you needed? Yes

No (Please explain.)

4. Please rate the ease of using this site.

	Very easy	Somewhat easy	Neutral	Somewhat difficult	Very difficult	N/A
Visitor Section	*Please rate the ease of using this site. Visitor Section Very easy	Visitor Section Somewhat easy	Visitor Section Neutral	Visitor Section Somewhat difficult	Visitor Section Very difficult	Visitor Section N/A
Insured Section	Insured Section Very easy	Insured Section Somewhat easy	Insured Section Neutral	Insured Section Somewhat difficult	Insured Section Very difficult	Insured Section N/A
Employer Section	Employer Section Very easy	Employer Section Somewhat easy	Employer Section Neutral	Employer Section Somewhat difficult	Employer Section Very difficult	Employer Section N/A
Producer Section	Producer Section Very easy	Producer Section Somewhat easy	Producer Section Neutral	Producer Section Somewhat difficult	Producer Section Very difficult	Producer Section N/A
MGA Section	MGA Section Very easy	MGA Section Somewhat easy	MGA Section Neutral	MGA Section Somewhat difficult	MGA Section Very difficult	MGA Section N/A

5. What is your overall satisfaction with this site?

What is your overall satisfaction with this site? Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

6. How frequently do you visit this site?

How frequently do you visit this site? One to three times a year

Four to six times a year

Seven to nine times a year

Ten to twelve times a year

Other (Please specify.)

7. Please provide any additional comments?

Please provide any additional comments?

8. Identifying questions:

Identifying questions: May we contact you (Yes/No)
Name
Group number (if applicable)
Phone number
E-mail address

Upon clicking "Done," your survey will be automatically sent to Starmark. We appreciate your comments. Thank you.

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