Bird-in-Hand Reservationist Survey

1. Rate Your Reservation Experience

Please take a moment to tell us about your reservation experience! You will be entered in a drawing to win a $50 gift certificate. Winners will be drawn in June and December. Thank you for your feedback!

1. Do you recall your reservationist's name?

Do you recall your reservationist's name? Thea

Nancy

Janet

Robin

LeAnn

Jessi

Don't know

2. Was the reservationist's tone warm and inviting?

Was the reservationist's tone warm and inviting? Yes

3. How did the reservationist make you feel?

How did the reservationist make you feel? Welcome

Excited about the upcoming trip

Hurried

4. Did the reservationist...

	Yes	No
Give his/her name?	Did the reservationist... Give his/her name? Yes	No
Thank you for calling?	Thank you for calling? Yes	No
Make suggestions about area activities?	Make suggestions about area activities? Yes	No
Mention any extras, perks, etc?	Mention any extras, perks, etc? Yes	No
Give you the cancellation policy?	Give you the cancellation policy? Yes	No
Give you the confirmation number?	Give you the confirmation number? Yes	No

5. Comments:

Comments:

6. Your First Name

Your First Name

7. Your Last Name

Your Last Name

8. Address

Address

9. City, State, Zip

City, State, Zip

10. Your Email Address

Your Email Address

11. Would you like to be added to our email database?

Would you like to be added to our email database? Yes

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