IT Customer Survey

Please let us know how we are doing - we REALLY want to know!
1. Based on your experience, on a scale of 0 to 10, (0 being 'not a chance' and 10 being 'in a heartbeat'), how likely are you to recommend service from the IT Department to a coworker?
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ZXI:
2. What did you LIKE BEST about the experience?
3. What can we do NEXT TIME to provide a better experience?
4. Business
5. Name (It's optional!)
Thanks so much for taking the time to let us know how we're doing!