Textbooks Survey for Non-Public Schools
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1. Your name.

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2. Name of your school.

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3. Your role in this process

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4. Did parents bring problems or complaints to you this textbook season?

5. If yes, what issues were involved? Did our office satisfactorily handle these?

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6. Is communication with our office personnel acceptable?

7. If not, please comment.

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8. Are there ways we can improve on the August delivery to your school?

9. If yes, how?

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10. Your school may be a candidate for storing the books you use at your school without having parents return them to us every year. You would be required to maintain the inventory and give an annual accounting of the books at your school. Are you interested in this?

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11. If you keep BOCES books at your school, do you have books that are obsolete/damaged that you need us to pick up?

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12. Your school has the option of having our textbook loan form e-mailed, hard copies sent (enough will be sent for all BOCES students and some extra), or downloaded from our website. Please let us know if you would like:

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13. Are there ways we can improve on the loan process?

14. If yes, how?

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15. Were you satisfied with the service BOCES provided to your school this year?

16. If not, please comment.

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17. If you attended a User Group Meeting in February 2009, was this helpful to you?

18. Please comment on the User Group meeting you attended.

19. Are there additional comments you wish to make?