ASU Experience (Customer Satisfaction) Survey
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Our goal in the Division of Student Affairs at Arkansas State University is to provide the best possible service and your input is vital to our success. Please help us serve you and others better by taking a few minutes to answer the questions below. Thank you for responding.
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1
. Who was the service provider?
Admissions
Career Services
Counseling Center
Dining Services
Disability Services
Enrollment Services
Financial Aid and Scholarships
Parking Services
Residence Life
Student Conduct
Student Health Center
Student Union
Technology Services
Testing Center
Tribal Leadership Center
University Police Department
Vice Chancellor for Student Affairs' Office
Who was the service provider?
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2
. What was the nature of your contact with us?
What was the nature of your contact with us?
General Information
Problem Resolution
Other (please specify below)
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3
. Check as Appropriate
Strongly Agree
Agree
Disagree
Strongly Disagree
No Comment
Staff was courteous and helpful.
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Check as Appropriate Staff was courteous and helpful. Strongly Agree
Staff was courteous and helpful. Agree
Staff was courteous and helpful. Disagree
Staff was courteous and helpful. Strongly Disagree
Staff was courteous and helpful. No Comment
Staff provided complete, accurate information.
Staff provided complete, accurate information. Strongly Agree
Staff provided complete, accurate information. Agree
Staff provided complete, accurate information. Disagree
Staff provided complete, accurate information. Strongly Disagree
Staff provided complete, accurate information. No Comment
A timely response was provided.
A timely response was provided. Strongly Agree
A timely response was provided. Agree
A timely response was provided. Disagree
A timely response was provided. Strongly Disagree
A timely response was provided. No Comment
My overall experience was positive.
My overall experience was positive. Strongly Agree
My overall experience was positive. Agree
My overall experience was positive. Disagree
My overall experience was positive. Strongly Disagree
My overall experience was positive. No Comment
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