LawHelp.org/NY User Survey
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Thank you for taking our survey. We will use this information to make LawHelp.org/NY better.
1
. We'd like to know where you are from, or where you are going to use the information from our site (please check one):
We'd like to know where you are from, or where you are going to use the information from our site (please check one):
I live in New York.
I don't live in New York, but I will use this information there.
I'm not going to use this information in New York.
Other (please specify)
2
. Where did you learn about this web site? (please check one)
Where did you learn about this web site? (please check one)
Search Engines
Legal Services Provider
Media (such as newspapers, radio or TV)
Friend
Other (please specify)
3
. Where are you accessing this web site? (please check one)
Where are you accessing this web site? (please check one)
Home
Friend or Family Member's House
Library
Work
Other (please specify)
4
. When are you likely to use the internet to look for legal information?
Please check all that apply:
When are you likely to use the internet to look for legal information? Please check all that apply:
Weekdays, before 9am
Weekdays, 9am-6pm
Weekdays, after 6pm
Weekends
5
. We'd like to know how you will use the information from our web site (please check one):
We'd like to know how you will use the information from our web site (please check one):
I'm getting information to use in court.
I'm getting information about a specific legal problem (but not a court case).
I'm just seeing what information is available.
I'm interested in your web site, but not looking for legal information.
Other (please specify)
6
. Please choose which best describes you:
Please choose which best describes you:
A low income person getting information for myself.
Getting information for someone else who is low income.
Not low income, but hope this information will be useful.
Working with an agency that serves low income people.
An attorney getting information for a low income client.
Just browsing.
Other (please specify)
7
. How easy or hard was it to find the information you needed? (please check one)
How easy or hard was it to find the information you needed? (please check one)
Very Easy
Easy
Somewhat Difficult
Hard
Very Hard
Other (please specify)
8
. How useful was the information you found on our web site?
How useful was the information you found on our web site?
Very Useful
Useful
Not Useful
9
. Please describe how it was useful or not useful.
Please describe how it was useful or not useful.
10
. What topics and resources have you used? (You can check more than one)
What topics and resources have you used? (You can check more than one)
Internet Fraud/Identity Theft/Scams/Hoaxes
Consumer/Bankruptcy/Debtor/Creditor Issues
Court Information
Court Forms
Disability (SSI, SSD, rights of the disabled, etc.)
Domestic Violence
Education (special education, school discipline, school choice, etc.)
Employment
Family & juvenile (divorce, custody, child support, paternity, adoption, etc.)
Health (Medicaid/Medicare, patients rights, HIV, etc.)
Housing/Landlord-Tenant (evictions, public housing, Section 8, repairs, etc.)
Immigration (naturalization, political asylum, etc.)
Individual rights (civil rights, discrimination, prisoner rights, etc.)
Juvenile/Youth
Public Benefits (welfare, Jiggets, SSI, Social Security, food stamps, etc.)
Seniors
Taxes (Earned Income Tax Credit, exemptions, etc.)
Wills & Estates (guardianships, health care proxies, etc.)
Workers Rights (wages, job discriminations, benefits, etc.)
Other (please specify)
11
. What materials would you like to see that aren't here?
What materials would you like to see that aren't here?
12
. We would like to know if our web site is less helpful or unhelpful to people of particular ethnicities so that we can improve the site. If you don't mind helping in that effort, please indicate whether you are:
We would like to know if our web site is less helpful or unhelpful to people of particular ethnicities so that we can improve the site. If you don't mind helping in that effort, please indicate whether you are:
American Indian or Alaska Native
Asian
Black or African American
Hispanic or Latino
White
Other
Immigrant (please specify country)
13
. Do you speak a language other than English?
Do you speak a language other than English?
Yes
No (SKIP TO QUESTION 15)
If yes, what language(s)?
14
. Which of the following is true?
Which of the following is true?
I am more comfortable speaking in my language.
I am more comfortable speaking in English.
I am equally comfortable in both languages.
15
. Which of the following is true:
Which of the following is true:
I am more comfortable reading in my language.
I am more comfortable reading in English.
I am equally comfortable reading in both languages.
16
. If you are willing to be contacted for an interview about your experience using this web site, please provide your name and phone number (with area code) and/or email address.
If you are willing to be contacted for an interview about your experience using this web site, please provide your name and phone number (with area code) and/or email address.
17
. If you would like to be added to the LawHelp NY mailing list, to receive quarterly updates on new materials and updates to the site, please provide your email address:
If you would like to be added to the LawHelp NY mailing list, to receive quarterly updates on new materials and updates to the site, please provide your email address:
18
. If you have any other comments or ideas, including how we can improve LawHelp.org/NY, please write them here.
If you have any other comments or ideas, including how we can improve LawHelp.org/NY, please write them here.
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