OAKS is designed to help streamline and enhance the human capital management and financial responsibilities and capabilities of the state of Ohio. While the process of implementing OAKS continues, the communication team is requesting feedback from users to help further achieve these goals. Your feedback is extremely important to bringing a full service web based application, an OAKS portal, to a successful completion. We appreciate the time you have spent to fill out this survey.

Please respond to the following questions and choose an answer that best matches your response. Please answer all questions even if it does not apply.


KEY:

END USER – A person who uses OAKS on a regular basis to complete job tasks.
SELF SERVICE USER – A person who uses OAKS to view paycheck, benefits, and personal information.
HCM – Human Capital Management
FIN – Financial
EPAY – A self service function that provides pay check information online.
LIVE HELP – A web based help tool that gives you immediate answers to questions regarding OAKS.