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Thank you for taking the time to answer this brief survey. We want to provide you with the best service possible, and your feedback will use to identify areas where we can improve the quality of service to our customer.

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* 1. What is your level of satisfaction with the outcome of your issue?

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* 2. Did the Employee Advocate listen effectively and treat you with respect?

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* 3. Was the Employee Advocate knowledgeable of the responsibilities of her job?

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* 4. Did the Employee Advocate keep you sufficiently informed of the progress in resolving your issue?

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* 5. Would you refer the Employee Advocate’s services to your colleagues?

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* 6. What is your overall level of satisfaction with the service of the Employee Advocate?

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* 7. If there is one thing that we should preserve in our customer service, what would it be?

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* 8. If there is one thing that we could do to improve our customer experience, what would it be?

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* 9. Your company name (optional)

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