What Did You Learn From Your Staff Today?

The key to learning is listening, something that we were never really taught how to do.

When you can repeat back what the other person said, that is HEARING. When you gain an insight because you really understood what the other person MEANT by what they said, then you are LISTENING.

Make it your project to develop and refine your listening and learning skills. There is no single thing I can think of that will have a more profound impact on the climate of your operation.

1. I put together a mini-primer on how to be a more effective listener. Would you like to take a look at it?

I put together a mini-primer on how to be a more effective listener. Would you like to take a look at it? Sure

No, just cut to the question