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Human Resource Services Customer Service Survey
1
. Tell us who you are.
Tell us who you are.
Employee
Former Employee
Prospective Employee
Parent
Student
Other
2
. Why did you contact the HRS Office
Why did you contact the HRS Office
Application for Employment
Employee Relations Concern
Benefit Question or Concern
Change of Address and/or Name
Absence Reporting
Other
3
. About how many times have you contacted the Lewisville ISD HRS Office during the past year?
About how many times have you contacted the Lewisville ISD HRS Office during the past year?
1-3 times
4-6 times
7 or more times
4
. Based on your experience with Lewisville ISD HRS Office staff during the past year, how frequently are you directed immediately to the appropriate person to answer your question?
Based on your experience with Lewisville ISD HRS Office staff during the past year, how frequently are you directed immediately to the appropriate person to answer your question?
Always
Often
About half the time
Not often
Never
5
. Overall, how satisfied are you with the customer service provided by Lewisville ISD HRS Office staff during the past year?
Overall, how satisfied are you with the customer service provided by Lewisville ISD HRS Office staff during the past year?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
6
. Is there anything you would like to share with us about the quality of customer service you have received from Lewisville ISD HRS Office staff? Please type your comments below.
Is there anything you would like to share with us about the quality of customer service you have received from Lewisville ISD HRS Office staff? Please type your comments below.
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