USM Libraries Instant Message a Librarian
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1
. Which category best describes you:
Which category best describes you:
USM student
USM staff member
USM faculty member
USM alumnus
not affiliated with USM
2
. Which method did you use to chat with the librarian?
Which method did you use to chat with the librarian?
the chat window embedded in the Ask a Librarian Web page
Yahoo! Messenger
AOL Instant Messenger (AIM)
MSN Messenger
ICQ
Gtalk
Jabber
3
. How satisfied are you with the help you received today?
How satisfied are you with the help you received today?
very satisfied
slightly satisfied
neutral
slightly dissatisfied
very dissatisfied
4
. Please tell us one thing you liked about the service:
Please tell us one thing you liked about the service:
5
. What, if anything, might we be able to improve about the service?
What, if anything, might we be able to improve about the service?
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