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1.
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1
. What is your contact information?
What is your contact information?
First Name
Last Name
Title
Company
Address
City
State
Postal Code
Country
Email
Phone
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2
. What is your industry?
Accommodation and Food Services
Administrative
Agriculture, Forestry, and Hunting
Arts, Entertainment, and Recreation
Construction
Educational Services
Finance and Insurance
Health Care and Social Assistance
Information
Manufacturing
Mining
Professional, Scientific, and Technical Services
Public Administration
Real Estate and Rental and Leasing
Retail Trade
Transportation and Warehousing
Utilities
Wholesale Trade
Other
What is your industry?
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3
. How did you hear about Interactive Intelligence?
How did you hear about Interactive Intelligence?
Email
Magazine Ad
Partner
Phone Call
ININ.com
Other Website
Other (please specify)
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4
. How many end users do you have?
How many end users do you have?
1-24
25-49
50-99
100-499
500+
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5
. Are you considering replacing or adding any of the following systems?
Are you considering replacing or adding any of the following systems?
PBX or IP PBX
ACD
Self Service/Speech Recognition/IVR
Automated Outbound Dialing
Unified Communications
Voicemail/Unified Messaging
E-mail Routing/Queuing
Call Recording/Quality Monitoring
None of the Above
6
. In which type of environment will the solutions be implemented?
In which type of environment will the solutions be implemented?
Enterprise Environment
Mutisite Enterprise Environment
Contact Center Environment
Multisite Contact Center Environment
None of the Above
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7
. What is your role in the decision-making process (check all that apply)?
What is your role in the decision-making process (check all that apply)?
Research
Recommendation
Approve purchase
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8
. Has a budget been established for these systems?
Has a budget been established for these systems?
Yes
No
Not Certain
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9
. What is your time frame for implementing these systems?
What is your time frame for implementing these systems?
1-3 months
3-6 months
6-12 months
12+ months
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